Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Spectrum Service Tech™ is a mobile application designed for field service technicians, equipping them with essential data to concentrate on their tasks while allowing administrative staff to streamline billing and expedite payments through seamless ERP integration. The app instantly sends closed work orders back to the office, facilitating same-day billing for completed jobs, which significantly enhances efficiency. Technicians can devote more time to billable activities as they spend less time searching for information and handling paperwork. Furthermore, Spectrum’s job cost accounting connects expenses and earnings directly to work orders, delivering immediate insights that are unattainable with non-integrated systems. Ultimately, this integration fosters a more productive work environment, ensuring that both technicians and office personnel can operate at their best.
Description
TechPro is a mobile work order application tailored for Key2Act, specifically designed with input from real technicians. By accompanying technicians on service calls and exploring their interactions with existing technology, we have developed a tool that is both practical and enjoyable for them to use. Designed with the needs of technicians in mind, TechPro offers a user-friendly mobile application that features essential functions like work order management, equipment tracking, history logs, quote generation, and signature capture. The application is constantly updated and improved based on the valuable feedback and suggestions we receive from technicians in the field. Rather than overhauling your entire Field Service Management (FSM) solution, TechPro seamlessly integrates with your existing FSM and Enterprise Resource Planning (ERP) systems, enhancing their functionality. Furthermore, TechPro addresses common challenges faced by field service companies, including the need for improved operational efficiency, by offering configurable drag-and-drop workspaces that streamline tasks for technicians. This emphasis on usability and integration positions TechPro as a pivotal tool for enhancing field service operations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30 per user, per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Viewpoint
Country
United States
Website
www.viewpoint.com/products/spectrum/spectrum-service-tech-mobile
Vendor Details
Company Name
OmniByte
Founded
2015
Country
United States
Website
omnibyte.com
Product Features
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Product Features
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management