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Average Ratings 276 Ratings

Total
ease
features
design
support

Description

For your business to thrive, it requires effective voice and collaboration solutions that can be utilized from any location, and the dependability of these solutions hinges on the quality of the network they operate on. Our voice products, backed by a service-level agreement that ensures 100% uptime over our robust fiber network, are crafted to consistently connect your organization while also adapting to your evolving needs. In today's environment, where remote and distributed teams are common, fostering efficient communication and collaboration is essential. Providing seamless access to voice calls, virtual meeting spaces, instant messaging, and various collaboration tools is crucial for enabling your employees to work effectively, no matter where they are. For organizations seeking straightforward deployment and rapid installations, Unified Communications featuring RingCentral offers a comprehensive, ready-to-use phone system that encompasses messaging, video conferencing, and voice. Moreover, it can be tailored to cater to specific requirements, boasting extensive compatibility with other platforms, quick setup processes, and options for utilizing personal devices. This level of adaptability not only enhances productivity but also meets the diverse needs of a modern workforce.

Description

Squaretalk is a powerful contact center solution that transforms how modern sales teams connect with prospects and customers, convert sales opportunities, and grow their operations. It offers AI Voice Agents, omnichannel communication (including voice and WhatsApp messaging), powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability without additional complexity or costs.. With local numbers in over 150 popular and niche destinations, we enable businesses of all sizes to establish and maintain a local presence, build trust, support their global expansion, and shorten sales cycles. Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cisco Webex
Freshdesk
Freshsales
HubSpot CRM
HubSpot Customer Platform
Operata
Pipedrive
RingCentral RingCX
Salesforce
WhatsApp
Zendesk
Zoho CRM
Zoho Desk
monday AI work platform

Integrations

Cisco Webex
Freshdesk
Freshsales
HubSpot CRM
HubSpot Customer Platform
Operata
Pipedrive
RingCentral RingCX
Salesforce
WhatsApp
Zendesk
Zoho CRM
Zoho Desk
monday AI work platform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$15/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Spectrum Enterprise

Country

United States

Website

enterprise.spectrum.com/products/voice-collaboration.html

Vendor Details

Company Name

Squaretalk

Founded

2014

Country

Israel

Website

squaretalk.com

Product Features

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

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