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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Sorcero is an innovative platform powered by artificial intelligence that aims to convert intricate medical data into practical insights for the life sciences sector. It offers a range of products such as Medical Insights Management, Intelligent Publication Monitoring, Plain Language Summaries, and Intelligent Systematic Literature Review, all of which work together to unify and interpret both structured and unstructured data from diverse sources. By leveraging AI to dissect medical themes, notes, and research findings, Sorcero provides clear and high-quality responses to challenging medical inquiries, thereby assisting teams in Medical Affairs, Pharmacovigilance, and Regulatory Affairs in making better-informed choices. The platform enhances rapid literature monitoring, facilitates content creation, and supports evidence-based decision-making, significantly improving patient outcomes while also streamlining operational processes. Additionally, Sorcero's capabilities can lead to a more effective collaboration among various stakeholders within the healthcare ecosystem.

Description

Previously, our method for examining qualitative data was highly labor-intensive and consumed a significant amount of time. Now, thanks to their AI technology, we can effortlessly pinpoint critical insights. We move past simple sentiment analysis by providing a comprehensive weekly report that highlights the most significant compliments, complaints, questions, and requests, organized by volume and urgency. Each identified theme not only tracks fluctuations over time but also includes a detailed summary, urgency score, relevant product sub-themes, user profiles, and additional insights. This versatile tool can be applied to various sources, such as sales call transcripts, customer support inquiries, market research, employee feedback, and beyond. Our platform accommodates unlimited users and integrations at every pricing level, ensuring accessibility for companies of all sizes. To get started, you only need a minimum of 500 data points. Each report section delivers insights about the individuals engaging in those discussions, ensuring a tailored approach. The AI leverages customer attributes and metadata to perform in-depth analyses and offer recommendations based on elements like NPS scores, customer classifications, geographical regions, and more, mirroring the analytical capabilities of a human expert. Ultimately, this transformation not only streamlines our processes but also enriches our understanding of customer feedback in a way that was previously unattainable.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Delighted
Front
GPT-4
Intercom
Microsoft Excel
Microsoft Word
Nekton.ai
Pendo
Reddit
Salesforce
SurveyMonkey
Typeform
Zapier
Zendesk

Integrations

Delighted
Front
GPT-4
Intercom
Microsoft Excel
Microsoft Word
Nekton.ai
Pendo
Reddit
Salesforce
SurveyMonkey
Typeform
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$600 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sorcero

Founded

2017

Country

United States

Website

www.sorcero.com

Vendor Details

Company Name

Viable

Founded

2020

Country

United States

Website

www.askviable.com

Product Features

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Alternatives

Alternatives

ACMA Engage Reviews

ACMA Engage

Accreditation Council for Medical Affairs (ACMA)
X-fly Reviews

X-fly

VML HEALTH
Semantria Reviews

Semantria

Lexalytics