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Description
Sophi is a comprehensive agentic commerce platform that facilitates a seamless journey for users from the moment of discovery to their final purchase through engaging, real-time conversations. By replacing traditional keyword-based searches with intent-driven dialogues in both web and app settings, it comprehends customer intent rather than merely their typed queries. Rather than making the search process feel like a chore, Sophi transforms it into a conversational experience, adeptly identifying shopper needs with the finesse of a skilled salesperson. It analyzes shopper context alongside product information to present relevant options, adjust results on-the-fly, clarify selections, and suggest items across brand-specific websites and mobile applications. With its advanced semantic comprehension, Sophi turns product listing pages into interactive sales dialogues, particularly benefiting sectors like fashion, beauty, home goods, and extensive ecommerce catalogs, where too many choices can hinder conversion rates. Furthermore, Sophi employs user memory mapping combined with its semantic product insights to effectively capture user intent, behaviors, and contextual information. This innovative approach enhances the overall shopping experience, making it more intuitive and aligned with customer needs.
Description
Built for showrooms where every shopper is worth a four-figure sale, Trakwell pairs AI-vision foot traffic counting with a CRM designed for furniture, mattress, appliance, jewelry and auto retailers.
A traffic count alone doesn't tell you why sales were missed. Trakwell shows who walked in, which associate helped them, whether they bought, and what happened next. Managers get an accurate close rate, see which marketing drives real buyers, and have a follow-up list for everyone who left empty-handed.
What's included:
- Camera-based counting that filters out employees and treats a couple shopping together as a single opportunity
- A visual up system (Photo Upboard) that rotates each new shopper to the next available associate
- Automatic be-back records for shoppers who don't buy, ready for follow-up
- Conversion rate, average sale and revenue per opportunity for every location and every salesperson, using your POS data
- Goal tracking and coaching insights for the sales team
- Connections to STORIS, Profitsystems, Furniture Wizard and Podium
- Quarterly industry benchmarks drawn from more than 1,000 retailers
Formerly DoorCounts, Trakwell has served over 2,000 businesses since 2014. Plans start at $150 per location each month.
API Access
Has API
No
API Access
Has API
Yes
Integrations
FROG
No
Furniture Wizard
No
HubSpot CRM
No
Lightspeed Retail
No
Podium DAW
No
RICS Software
No
STORIS
No
Salesforce
No
ServiceTitan
No
alwaysAI
No
Integrations
FROG
Yes
Furniture Wizard
Yes
HubSpot CRM
Yes
Lightspeed Retail
Yes
Podium DAW
Yes
RICS Software
Yes
STORIS
Yes
Salesforce
Yes
ServiceTitan
Yes
alwaysAI
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$150/month/location
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Sophi
Founded
2025
Country
United States
Website
www.usesophi.com
Vendor Details
Company Name
Trakwell.ai
Country
United States
Website
trakwell.ai/
Product Features
Product Features
Computer Vision
Blob Detection & Analysis
No
Building Tools
No
Image Processing
Yes
Multiple Image Type Support
No
Reporting / Analytics Integration
Yes
Smart Camera Integration
Yes
People Counting
API
Yes
Anonymous Counting
No
Benchmarking
Yes
Car Counting
Yes
Conversion Tracking
Yes
Data Export
Yes
Events Statistics
No
Heatmaps
No
Mood/Age/Gender Recognition
No
Motion Detection
Yes
Reporting / Analytics
Yes
Retail Counting
Yes
Staff Exclusion
Yes
WiFi Tracking
No
Zone / Area Monitoring
Yes