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ease
features
design
support

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Description

A platform designed for life scientists focusing on data science. Transform your microbiome investigations into actionable insights and expedite the introduction of innovative, safe, and efficient products to the marketplace. By integrating appropriate data science methodologies and collaborative tools, you can achieve swift progress in cancer treatment advancements. Enhance your research efforts, foster innovation, and create substantial value through the implementation of effective digital technologies that enhance agricultural output. You can easily import both small and large datasets, organizing them using our provided templates or customizing your own structure. Our format inference technology generates parsing functions while allowing you to make adjustments without any coding required. Utilize our user-friendly import interfaces or command-line tools for bulk data uploads. Your information represents more than mere data points; Solvuu automatically provides pertinent summary statistics and produces engaging, interactive visualizations. Dive deep into your data for immediate insights and manipulate it freely as necessary, ensuring a thorough understanding of your research findings. With this platform, you will efficiently harness the power of your data for impactful results.

Description

eGain Analytics simplifies the process of measuring, analyzing, and enhancing contact center operations, knowledge, and web customer interactions. Effortlessly generate insightful reports, charts, and dashboards. You can manipulate the data in countless ways to effectively steer your business practices. Evaluate performance metrics by agent, queue, call type, category, and beyond. With its highly adaptable report builder wizard, users can group, sort, and analyze data across various business hierarchies for a comprehensive perspective. Contact center supervisors can access a wealth of information, with metrics like contact volumes, abandonment rates, response times, and service levels providing just an introductory glimpse. Meanwhile, knowledge managers can examine article views, gather feedback, analyze search patterns, and track contact deflection, among many other insights. This multifaceted approach not only aids in decision-making but also promotes continuous improvement across all areas of customer service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Talkdesk

Integrations

Talkdesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Solvuu

Founded

2013

Country

United States

Website

solvuu.com

Vendor Details

Company Name

eGain Corporation

Founded

1997

Country

United States

Website

www.egain.com/products/analytics/

Product Features

Data Science

Access Control
Advanced Modeling
Audit Logs
Data Discovery
Data Ingestion
Data Preparation
Data Visualization
Model Deployment
Reports

Product Features

Alternatives