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Description
Solvemate enables brands to deliver quality customer service through meaningful conversations. Our automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale. Solvemate’s unique conversation engine learns, integrates and resolves requests faster. Brands benefit with increased customer satisfaction, reduced costs, and actionable insights. Solvemate is trusted by brands such as On, musicMagpie, egym, JustPark.
Description
Tactful AI stands at the forefront of customer service innovation, enabling organizations to create outstanding customer interactions powered by artificial intelligence.
With its multilingual capabilities, the platform allows businesses to engage customers effortlessly in various languages while managing diverse inquiries through advanced AI technology.
The no-code integration feature permits users to link with over 1,000 applications effortlessly, enhancing workflows and boosting operational efficiency.
Furthermore, the platform offers customization and flexibility through its open APIs and low-code solutions, allowing businesses to adapt integrations and AI models to meet their unique requirements.
By utilizing intelligent routing and personalized self-service options, companies can significantly elevate customer satisfaction levels.
Additionally, Tactful AI guarantees effective outcomes by employing industry-specific AI models designed for efficient customer service automation.
The platform facilitates a smooth customer journey by automating interactions from the first point of contact all the way to resolution, making every step of the process more efficient and user-friendly.
Ultimately, Tactful AI not only transforms customer service but also builds lasting relationships between businesses and their clients.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Automation Anywhere
Cention Contact Center
Creatio
Dixa
Facebook
FocalScope
Freshdesk
Intercom
LiveChat
PAQATO
Integrations
Automation Anywhere
Cention Contact Center
Creatio
Dixa
Facebook
FocalScope
Freshdesk
Intercom
LiveChat
PAQATO
Pricing Details
$415/month
Free Trial
Free Version
Pricing Details
$29/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Solvemate
Founded
2015
Country
Germany
Website
www.solvemate.com
Vendor Details
Company Name
Tactful.ai
Founded
2016
Country
United Kingdom
Website
tactful.ai/
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
