XCALLY Reviews

XCALLY

5.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 3 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

Description

SolarDialer is an AI calling agent that turns a business's old, unworked leads into live conversations. Teams upload leads by CSV or API, or sync them from a CRM, and launch campaigns with their own script and objection answers. The agent greets each lead by name, explains who is calling and why, and asks whether they still want help; anyone interested is transferred live to the closer with a short briefing, and anyone who says "not now" gets a callback at the time they choose. Every call is recorded and transcribed with an AI summary. Before each call it checks the lead's local calling hours, holidays, attempt limits and the do-not-call list. It ships with 50+ ready verticals, from roofing, HVAC and home services to insurance, mortgage and real estate, and works with GoHighLevel, HubSpot, Zoho CRM, Pipedrive, Salesforce, Close, Freshsales, Zapier, Make, n8n and a Lead API. Pricing is per minute with no monthly fee, unanswered calls are free, and every account gets $2 of free calls each month.

Description

XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software. It provides many tools essential for your call center activities, in addition to Omnichannel modules. - IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors. - WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents. XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

Integrations

Freshsales Yes 
Zoho CRM Yes 
Amazon Lex No 
Chatdesk No 
Close Yes 
Dialogflow No 
Facebook No 
Freshdesk No 
Make Yes 
Microsoft Dynamics 365 No 
Pipedrive Yes 
Salesflare Yes 
Sugar Sell No 
Telegram No 
Viber No 
Video RTC No 
WhatsApp No 
X (Twitter) No 
Zendesk No 
n8n Yes 

Integrations

Freshsales Yes 
Zoho CRM Yes 
Amazon Lex Yes 
Chatdesk Yes 
Close No 
Dialogflow Yes 
Facebook Yes 
Freshdesk Yes 
Make No 
Microsoft Dynamics 365 Yes 
Pipedrive No 
Salesflare No 
Sugar Sell Yes 
Telegram Yes 
Viber Yes 
Video RTC Yes 
WhatsApp Yes 
X (Twitter) Yes 
Zendesk Yes 
n8n No 

Pricing Details

$0.22/minute
Usage-based calling: $0.22 per connected minute using SolarDialer's phone lines, or $0.14 per connected minute with your own VoIP carrier. Calls are billed in 6-second increments; unanswered calls are free. The vendor states there is no monthly fee and provides $2 in free calls each month.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SolarDialer

Founded

2023

Country

United States

Website

solardialer.net/

Vendor Details

Company Name

Xenialab

Founded

2007

Country

Italy

Website

www.xcally.com

Product Features

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management No 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys Yes 

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database Yes 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID No 
Contact Management Yes 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

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