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Description
Sokratech is an advanced real-time fraud detection system tailored for banks and financial organizations. It efficiently evaluates transactions and provides a decision in less than 250 milliseconds by leveraging a no-code rules engine, machine learning risk assessments, and customizable workflows, enabling fraud teams to react to emerging threats in a matter of minutes instead of going through lengthy release cycles. Its features encompass continuous transaction oversight, governance over rules and models with comprehensive audit trails, transparent decision-making suitable for regulatory and audit scrutiny, and effective case management for fraud investigations. Specifically designed to meet the compliance and data residency requirements of regulated financial entities, Sokratech ensures that institutions can maintain high standards of security and accountability. The platform is delivered through API and seamlessly integrates with core banking and payment systems, allowing organizations to quickly implement it without the need to overhaul their existing infrastructure and processes, thus enhancing their operational efficiency.
Description
Every bank and fintech requires AI fraud investigators to create a reality where fraud victims are a thing of the past, and Trident is leading the charge by providing limitless investigators to these institutions. By deploying AI agents designed specifically to combat card fraud and APP scams, our solution integrates effortlessly with your in-app dispute forms, messaging systems, and alerting mechanisms. This innovation drastically reduces fraud resolution times from several days to mere minutes, ultimately enhancing customer satisfaction. Moreover, our AI agents bolster your fraud management capabilities, ensuring that every case is addressed regardless of the volume of incidents reported. With a streamlined process for handling false positives, our detection models can identify a greater number of transactions, ensuring that real fraud is captured effectively. Additionally, our assistant can be easily incorporated with platforms like Intercom, Zendesk, or any existing case management system you may currently utilize, providing a comprehensive tool for fraud detection and resolution. By harnessing the power of AI, we can transform the landscape of fraud investigation and support banks in safeguarding their customers more efficiently than ever before.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Intercom
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sokratech
Country
Singapore
Website
sokratech.io
Vendor Details
Company Name
Trident AI
Website
tridentai.co
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval