Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SmartProtect is a leading provider of comprehensive public safety solutions designed to meet the needs of modern agencies. Our mission is to equip first responders, public safety officials, and communities with the resources necessary to anticipate, manage, and mitigate risks effectively. By combining state-of-the-art technology with deep industry expertise, we deliver solutions that enhance situational awareness, streamline operations, and save lives.
We offer a suite of innovative tools tailored to address the unique challenges of public safety. Our solutions integrate seamlessly with existing systems, ensuring ease of use and maximum efficiency.
SmartProtect envisions a world where technology empowers communities to thrive safely and securely. We are continually innovating to address emerging threats, from climate change-related disasters to the complexities of urbanization. Our focus remains on providing tools that enhance preparedness, foster collaboration, and drive resilience.
Description
For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.
API Access
Has API
No
API Access
Has API
No
Integrations
Stackpile
No
Pricing Details
Contact The Masen Group for SmartProtect pricing.
Free Trial
Yes
Free Version
No
Pricing Details
$10000 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
SmartProtect Public Safety Solutions
Founded
2023
Country
United States
Website
www.smartprotectpublicsafetysolutions.com
Vendor Details
Company Name
Castle Creative Services
Founded
1981
Country
United States
Website
www.castlecreative.com/tellergraph.htm
Product Features
Predictive Analytics
AI / Machine Learning
Yes
Benchmarking
No
Data Blending
No
Data Mining
No
Demand Forecasting
Yes
For Education
No
For Healthcare
No
Modeling & Simulation
Yes
Sentiment Analysis
No
Product Features
Banking
ATM Management
No
Compliance Tracking
Yes
Corporate Banking
Yes
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No