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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SmartProtect is a leading provider of comprehensive public safety solutions designed to meet the needs of modern agencies. Our mission is to equip first responders, public safety officials, and communities with the resources necessary to anticipate, manage, and mitigate risks effectively. By combining state-of-the-art technology with deep industry expertise, we deliver solutions that enhance situational awareness, streamline operations, and save lives. We offer a suite of innovative tools tailored to address the unique challenges of public safety. Our solutions integrate seamlessly with existing systems, ensuring ease of use and maximum efficiency. SmartProtect envisions a world where technology empowers communities to thrive safely and securely. We are continually innovating to address emerging threats, from climate change-related disasters to the complexities of urbanization. Our focus remains on providing tools that enhance preparedness, foster collaboration, and drive resilience.

Description

For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Stackpile No 

Integrations

Stackpile Yes 

Pricing Details

Contact The Masen Group for SmartProtect pricing.
Free Trial Yes 
Free Version No 

Pricing Details

$10000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

SmartProtect Public Safety Solutions

Founded

2023

Country

United States

Website

www.smartprotectpublicsafetysolutions.com

Vendor Details

Company Name

Castle Creative Services

Founded

1981

Country

United States

Website

www.castlecreative.com/tellergraph.htm

Product Features

Predictive Analytics

AI / Machine Learning Yes 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting Yes 
For Education No 
For Healthcare No 
Modeling & Simulation Yes 
Sentiment Analysis No 

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking Yes 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

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