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Description
SmartLoyalty, developed by BPC Banking Technologies, serves as a comprehensive management solution for loyalty and reward programs, allowing users to swiftly design and oversee cutting-edge loyalty initiatives. This platform is specifically crafted to facilitate the quick establishment of intricate programs for both issuers and acquirers. Users can effortlessly implement loyalty schemes aimed at enhancing customer retention and driving purchasing actions. The system calculates points through a variety of factors such as customer demographics, transaction methods, merchant categories, transaction types, and even specific times during the day. As mobile payment usage continues to rise and e-wallets capture a larger segment of the market, the significance of loyalty programs becomes increasingly vital. Unlike previous practices where card issuers relied on the physical aesthetics of plastic cards to foster brand loyalty, the advent of electronic cards eliminates this approach, necessitating new strategies to engage customers. Consequently, businesses must adapt to this evolving landscape by innovating their loyalty offerings to remain competitive.
Description
eGifter Merchants™ provides enterprise gift card technology for retailers and brands that need to operate digital and physical gift card programs across multiple channels. The configurable platform supports eGift and plastic gift cards, consumer and B2B sales, branded gift card storefronts, ecommerce, in-app and in-store programs, and Shopify integration for D2C brands with advanced gift card needs.
Brands can use the platform to support gift card sales as well as loyalty and marketing incentives, merchandise returns, customer appeasement, promotions, and other stored-value applications. Administrative tools and reporting provide visibility and control across gift card program operations, while integration options allow merchants to connect gift card capabilities with their existing technology and customer experiences.
Rather than requiring every merchant to operate within the same program structure, eGifter Merchants can be configured around a brand’s business requirements and expanded as its gift card program evolves. This flexibility supports organizations launching new programs as well as established brands modernizing or scaling existing gift card infrastructure.
Security is built into the platform through eGifter Shield™, which supports fraud detection and intervention across gift card transactions. eGifter Merchants also combines its technology with dedicated program support and professional gift card program management services, providing brands with operational expertise alongside the platform.
From white-label gift card storefronts and omnichannel gift card sales to B2B programs, physical and digital gift cards, reporting, integrations, security, and program management, eGifter Merchants provides the infrastructure for brands to manage gift cards.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Blackhawk Network
No
Fiserv
No
HPE Consumption Analytics
Yes
Shopify
No
inComm Payments
No
Integrations
Blackhawk Network
Yes
Fiserv
Yes
HPE Consumption Analytics
No
Shopify
Yes
inComm Payments
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Pricing is customized based on each merchant’s gift card program requirements, including program configuration, integrations, implementation, and services. Contact eGifter Merchants for pricing based on your specific program needs.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BPC Group
Founded
1995
Country
Switzerland
Website
www.bpcbt.com/smartvista-solutions/loyalty-card-programs
Vendor Details
Company Name
eGifter
Founded
2011
Country
United States
Website
egiftermerchants.com
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
Yes
Gift Card System
No
Loyalty Card System
Yes
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
Yes
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
Yes
