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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

SmartLoyalty, developed by BPC Banking Technologies, serves as a comprehensive management solution for loyalty and reward programs, allowing users to swiftly design and oversee cutting-edge loyalty initiatives. This platform is specifically crafted to facilitate the quick establishment of intricate programs for both issuers and acquirers. Users can effortlessly implement loyalty schemes aimed at enhancing customer retention and driving purchasing actions. The system calculates points through a variety of factors such as customer demographics, transaction methods, merchant categories, transaction types, and even specific times during the day. As mobile payment usage continues to rise and e-wallets capture a larger segment of the market, the significance of loyalty programs becomes increasingly vital. Unlike previous practices where card issuers relied on the physical aesthetics of plastic cards to foster brand loyalty, the advent of electronic cards eliminates this approach, necessitating new strategies to engage customers. Consequently, businesses must adapt to this evolving landscape by innovating their loyalty offerings to remain competitive.

Description

Experience a comprehensive loyalty platform that effortlessly connects with your point of sale (POS), mobile application, website, e-commerce solutions, and communication channels. We provide a complete white-label service, empowering you to create and manage a tailored loyalty program for both single and multi-location businesses on our award-winning platform. Customers will exclusively engage with your brand during every interaction, whether at the POS, on mobile, or via the website, while our platform operates discreetly in the background. You have the option to distribute reward cards branded with your logo or to launch a cardless loyalty initiative utilizing mobile numbers. Additionally, mobile applications present an excellent opportunity for deeper customer engagement. Users can access features such as checking their points balance, finding the nearest store, and browsing available offers. Moreover, our independent loyalty app, compatible with both Android and iOS, can be personalized to suit your specific business requirements, ensuring that it aligns perfectly with your brand's vision and goals. This flexibility allows for a more engaging customer experience, ultimately driving loyalty and encouraging repeat business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HPE Consumption Analytics Yes 

Integrations

HPE Consumption Analytics No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$15.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BPC Group

Founded

1995

Country

Switzerland

Website

www.bpcbt.com/smartvista-solutions/loyalty-card-programs

Vendor Details

Company Name

DirectDialogs

Founded

2011

Country

United States

Website

www.directdialogs.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management Yes 

Product Features

Campaign Management

Channel Management Yes 
Contact Database Yes 
Email Marketing Yes 
Event Triggered Actions Yes 
Lead Management No 
Multi-Campaign Yes 

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management No 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance Yes 
Customer Surveys Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

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