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Description

Skillr evaluates the essential skills needed for success in customer-oriented positions, enabling you to create teams that excel in both customer satisfaction and revenue generation. With expertly crafted assessments tailored to gauge proficiency in all facets of client-facing roles, Skillr helps you accurately measure the often elusive behavioral skills that are crucial for these positions but difficult to assess during traditional interviews. By continuously developing and evaluating your team's adaptive behavioral skills, you can secure sustainable success over time. You can quickly access real-time performance metrics, allowing for swifter decisions regarding talent acquisition, training, and professional advancement. Skillr simplifies the process of building transformative customer service teams by pinpointing the skills that should be nurtured internally versus those best acquired through external hiring, enabling you to swiftly address and bridge performance gaps. Additionally, this approach not only enhances team dynamics but also fosters a culture of continuous improvement, ensuring that your organization remains competitive in an ever-evolving marketplace.

Description

At the heart of effective talent management lies the importance of skills. Equip your workforce with robust skills tracking and management tools that facilitate their growth within the organization and their broader career trajectories. We specialize in developing a comprehensive skills management framework, along with a detailed skills library and essential benchmarks that empower your team to excel. By employing efficient skills tracking, your organization stands to enhance productivity and performance while also adapting swiftly to emerging opportunities and changes in the market. Such tracking can seamlessly integrate with your performance management systems, training and learning initiatives, professional development strategies, and work distribution methods. Establishing a centralized repository will guide employees on the skills they need to cultivate as they advance. For roles in professional services, it may be beneficial to categorize requirements based on competencies and to delineate them according to different career stages, such as entry-level, mid-level, and senior positions, ensuring a clear pathway for skill enhancement. This structured approach not only clarifies expectations but also fosters a culture of continuous learning and development within your organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Skillr

Country

India

Website

skillr.ai/

Vendor Details

Company Name

viGlobal

Founded

2001

Country

Canada

Website

www.viglobal.com/employee-skills-tracking-and-career-growth/

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