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Description
Skillr evaluates the essential skills needed for success in customer-oriented positions, enabling you to create teams that excel in both customer satisfaction and revenue generation. With expertly crafted assessments tailored to gauge proficiency in all facets of client-facing roles, Skillr helps you accurately measure the often elusive behavioral skills that are crucial for these positions but difficult to assess during traditional interviews. By continuously developing and evaluating your team's adaptive behavioral skills, you can secure sustainable success over time. You can quickly access real-time performance metrics, allowing for swifter decisions regarding talent acquisition, training, and professional advancement. Skillr simplifies the process of building transformative customer service teams by pinpointing the skills that should be nurtured internally versus those best acquired through external hiring, enabling you to swiftly address and bridge performance gaps. Additionally, this approach not only enhances team dynamics but also fosters a culture of continuous improvement, ensuring that your organization remains competitive in an ever-evolving marketplace.
Description
At the heart of effective talent management lies the importance of skills. Equip your workforce with robust skills tracking and management tools that facilitate their growth within the organization and their broader career trajectories. We specialize in developing a comprehensive skills management framework, along with a detailed skills library and essential benchmarks that empower your team to excel. By employing efficient skills tracking, your organization stands to enhance productivity and performance while also adapting swiftly to emerging opportunities and changes in the market. Such tracking can seamlessly integrate with your performance management systems, training and learning initiatives, professional development strategies, and work distribution methods. Establishing a centralized repository will guide employees on the skills they need to cultivate as they advance. For roles in professional services, it may be beneficial to categorize requirements based on competencies and to delineate them according to different career stages, such as entry-level, mid-level, and senior positions, ensuring a clear pathway for skill enhancement. This structured approach not only clarifies expectations but also fosters a culture of continuous learning and development within your organization.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Skillr
Country
India
Website
skillr.ai/
Vendor Details
Company Name
viGlobal
Founded
2001
Country
Canada
Website
www.viglobal.com/employee-skills-tracking-and-career-growth/