SiteMinder Reviews

SiteMinder

4.6 out of 5 stars
Learn More for SiteMinder

Average Ratings 700 Ratings

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

SiteMinder's online hotel booking engine is highly-converting and allows you to increase bookings on your hotel website while reducing dependence on third-party sales channels. Get more direct online bookings without any commission. Make it easy for your guests to book. It's a simple 2-step process. Mobile-friendly, so guests can book from any device. Modern and sleek design allow you to visually present the hotel's offerings in the best possible way. Automated entry eliminates manual entry and guesswork. SiteMinder's platform helps you reach, attract and convert more visitors. SiteMinder's #1 ranking Booking Engine brings the demand right to your door. This is your chance to take control of your hotel bookings.

Description

Smart Order is a comprehensive property management system (PMS) designed specifically for hotels, bed and breakfasts, and vacation rentals. It incorporates essential functions such as front desk operations, a channel manager, a booking engine, and payment processing, all within a single platform. This integrated system automates everyday tasks, minimizes human errors, and optimizes workflows, significantly improving operational efficiency. The booking engine offered by Smart Order allows for direct reservations without commission fees from various search engines and social media platforms, while its secure payment gateway facilitates international transactions in the local currencies of customers. Furthermore, a real-time channel manager interfaces with leading online travel agencies like Airbnb and Booking.com, effectively preventing overbookings and enhancing occupancy rates. In addition, Smart Order provides a mobile application for management on the move, instant performance analytics, a centralized inbox for guest interactions, and connections to popular Chinese platforms such as RED and WeChat, allowing businesses to access the expanding tourism sector. This multifaceted system ensures that property owners can manage their operations seamlessly and efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Agilysys Golf Yes 
Agilysys Stay Yes 
Cendyn CMS Yes 
Convertigo Yes 
GuestTouch Yes 
GuestTraction Yes 
Guestmeter Yes 
HotelPartner Yield Management Yes 
Mini Hotel PMS Yes 
Nitesoft Yes 
OpenKey Yes 
PayDollar Yes 
RateBoard Yes 
Revenue Control Data Yes 
RezEasy Yes 
Strata Maverics Platform Yes 
Tashi Yes 
Trip.com No 
Userguest Yes 
happyhotel Yes 

Integrations

Agilysys Golf No 
Agilysys Stay No 
Cendyn CMS No 
Convertigo No 
GuestTouch No 
GuestTraction No 
Guestmeter No 
HotelPartner Yield Management No 
Mini Hotel PMS No 
Nitesoft No 
OpenKey No 
PayDollar No 
RateBoard No 
Revenue Control Data No 
RezEasy No 
Strata Maverics Platform No 
Tashi No 
Trip.com Yes 
Userguest No 
happyhotel No 

Pricing Details

$56 per month
Free Trial Yes 
Free Version No 

Pricing Details

$25/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SiteMinder

Founded

2006

Country

Australia

Website

www.siteminder.com

Vendor Details

Company Name

Smart Order

Founded

2014

Country

China

Website

www.smartorder.ai/

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management No 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Reservations

Activities Booking No 
Booking Notes No 
CRM Yes 
Customer Support Yes 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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