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support

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Description

Modern consumers are increasingly relying on the internet to guide their dining choices, with an impressive 93% consulting online menus before making a decision. A significant 75% of individuals determine their restaurant options based on search engine results, while a striking 92% take the time to read online reviews. Moreover, for those conducting local searches, a notable 70% are likely to visit a restaurant within the same hour of their search. It is evident that in today's technology-centric environment, maintaining an online presence is crucial for attracting diners. Utilize SinglePlatform’s extensive network to ensure your restaurant's menu and information are prominently displayed across multiple platforms. Engage your audience by scheduling social media posts that feature specials, promotions, upcoming activities, clever remarks, and appealing images that encapsulate the essence of your establishment. Stay informed about public perception by leveraging our Review Monitoring tool, which will help you identify your restaurant's strengths and pinpoint areas for potential improvement. Keep your finger on the pulse of customer feedback to continually enhance their dining experience.

Description

Spillover is a comprehensive growth platform tailored for the restaurant industry, unifying digital marketing, online sales, reputation management, and guest interaction into a single, streamlined Command Center. This platform enables restaurants to oversee their websites, menus, events, inquiries, SEO, data analytics, online ordering, e-commerce, reservations, customer information, and campaign metrics all in one place, eliminating the hassle of managing multiple logins and disparate tools. Customized, professional websites are designed for each brand, ensuring guests can easily access vital information such as locations, hours, menus, reservations, catering options, gift cards, and other actionable services. ENGAGE offers robust email and text marketing solutions, featuring segmented subscriber lists, automated customer interactions, pre-designed campaign templates, AI-driven content generation, a collaborative media library, QR codes, surveys, and real-time click analytics that enhance engagement. Additionally, SENALYSIS consolidates social media interactions, reviews, messages, and business profiles, empowering teams to craft and schedule effective marketing campaigns with ease while keeping track of their performance. This all-in-one solution is ideal for restaurants looking to optimize their operations and strengthen their customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Yelp
Aloha Cloud by NCR Voyix
Authorize.Net
DoorDash
Foursquare
Google Business Profile
Grubhub
InhouseDelivery
Lightspeed Restaurant
MicroSale
PayPal
ROUTEMASTER OSP
SkyTab
Stream
Toast POS
Tripadvisor
Uber Eats
YP (Yellow Pages)

Integrations

Facebook
Yelp
Aloha Cloud by NCR Voyix
Authorize.Net
DoorDash
Foursquare
Google Business Profile
Grubhub
InhouseDelivery
Lightspeed Restaurant
MicroSale
PayPal
ROUTEMASTER OSP
SkyTab
Stream
Toast POS
Tripadvisor
Uber Eats
YP (Yellow Pages)

Pricing Details

$99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Tripadvisor

Country

United States

Website

www.singleplatform.com

Vendor Details

Company Name

Spillover

Founded

2004

Country

United States

Website

spillover.com

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Menu

Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Alternatives

Alternatives