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Description

Modern consumers are increasingly relying on the internet to guide their dining choices, with an impressive 93% consulting online menus before making a decision. A significant 75% of individuals determine their restaurant options based on search engine results, while a striking 92% take the time to read online reviews. Moreover, for those conducting local searches, a notable 70% are likely to visit a restaurant within the same hour of their search. It is evident that in today's technology-centric environment, maintaining an online presence is crucial for attracting diners. Utilize SinglePlatform’s extensive network to ensure your restaurant's menu and information are prominently displayed across multiple platforms. Engage your audience by scheduling social media posts that feature specials, promotions, upcoming activities, clever remarks, and appealing images that encapsulate the essence of your establishment. Stay informed about public perception by leveraging our Review Monitoring tool, which will help you identify your restaurant's strengths and pinpoint areas for potential improvement. Keep your finger on the pulse of customer feedback to continually enhance their dining experience.

Description

Spillover is a comprehensive growth platform tailored for the restaurant industry, unifying digital marketing, online sales, reputation management, and guest interaction into a single, streamlined Command Center. This platform enables restaurants to oversee their websites, menus, events, inquiries, SEO, data analytics, online ordering, e-commerce, reservations, customer information, and campaign metrics all in one place, eliminating the hassle of managing multiple logins and disparate tools. Customized, professional websites are designed for each brand, ensuring guests can easily access vital information such as locations, hours, menus, reservations, catering options, gift cards, and other actionable services. ENGAGE offers robust email and text marketing solutions, featuring segmented subscriber lists, automated customer interactions, pre-designed campaign templates, AI-driven content generation, a collaborative media library, QR codes, surveys, and real-time click analytics that enhance engagement. Additionally, SENALYSIS consolidates social media interactions, reviews, messages, and business profiles, empowering teams to craft and schedule effective marketing campaigns with ease while keeping track of their performance. This all-in-one solution is ideal for restaurants looking to optimize their operations and strengthen their customer relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Yelp Yes 
Aloha Cloud by NCR Voyix No 
Clover No 
DoorDash No 
Genius No 
Google Business Profile Yes 
Google Cloud Platform No 
Instagram No 
Lightspeed Restaurant Yes 
MicroSale No 
PayPal No 
ROUTEMASTER OSP No 
Stream No 
Toast POS No 
Tripadvisor Yes 
Uber Eats No 
YP (Yellow Pages) Yes 
simpleERB No 

Integrations

Facebook Yes 
Yelp Yes 
Aloha Cloud by NCR Voyix Yes 
Clover Yes 
DoorDash Yes 
Genius Yes 
Google Business Profile No 
Google Cloud Platform Yes 
Instagram Yes 
Lightspeed Restaurant No 
MicroSale Yes 
PayPal Yes 
ROUTEMASTER OSP Yes 
Stream Yes 
Toast POS Yes 
Tripadvisor No 
Uber Eats Yes 
YP (Yellow Pages) No 
simpleERB Yes 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Tripadvisor

Country

United States

Website

www.singleplatform.com

Vendor Details

Company Name

Spillover

Founded

2004

Country

United States

Website

spillover.com

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management No 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Menu

Color-Coding / Upselling Tools No 
Digital Signage / Menu Boards No 
Kiosk Menus No 
Menu Design Tools No 
Menu Item Management No 
POS Integration No 
Pre-Made Menu Templates No 
Printed/Paper Menus No 
QR Code Menus No 
Tablet Menus No 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Alternatives

Alternatives