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Average Ratings 12 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

At Silverware, we believe in empowering hospitality businesses with innovative, reliable, and scalable technology. Founded over 30 years ago, we provide enterprise solutions for tier-one hotels and resorts, multi-unit restaurant operations, and large-scale venues. As a Fullsteam company, our commitment goes beyond just providing software—we build relationships. With over 100+ integrations and a dedicated support team, we’re with you at every step. That’s why hospitality leaders in over 30 countries trust Silverware POS to drive operational efficiency and enhance guest experiences, ensuring success through custom-tailored solutions that grow with your business. Set the gold standard with Silverware.

Description

When patrons spend less time waiting, they can savor their experience even more! Eliminate physical queues for your guests, promote safe social distancing, and give them the chance to fully explore everything your venue provides. Our innovative virtual queuing solutions have already benefited over 19 million visitors by helping them escape long lines and fully enjoy their day. By removing wait times, you can make guests feel more comfortable while adhering to social distancing guidelines. Additionally, they will have more opportunities to relish the various attractions your venue presents. With a wealth of patents and two decades of industry expertise, we are uniquely positioned to enhance your venue’s virtual queuing strategy. You can offer various service tiers tailored to different budget levels, leading to shorter wait times and customized ride experiences. With guests liberated from the burden of waiting in line, they can devote more time to enjoying the shopping and dining options available at your venue. We are committed to delivering an enterprise-grade service experience that emphasizes generating additional revenue for our partners. Ultimately, our goal is to make every visit memorable and enjoyable while optimizing guest satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Access Procure Wizard Yes 
Adaco Yes 
Ameego Yes 
Atlas Direct Tips Yes 
COGS-Well Yes 
Craftable Yes 
Givex Yes 
INTELITY Yes 
Incentivio Yes 
Maestro PMS Yes 
MarketMan Yes 
Navi Yes 
Push Operations Yes 
SevenRooms Yes 
Shogo Yes 
Twilio Yes 
ValueLink Appraisal Management Yes 
WISK Yes 
Yellow Dog Inventory Yes 
Zip Forecasting Yes 

Integrations

Access Procure Wizard No 
Adaco No 
Ameego No 
Atlas Direct Tips No 
COGS-Well No 
Craftable No 
Givex No 
INTELITY No 
Incentivio No 
Maestro PMS No 
MarketMan No 
Navi No 
Push Operations No 
SevenRooms No 
Shogo No 
Twilio No 
ValueLink Appraisal Management No 
WISK No 
Yellow Dog Inventory No 
Zip Forecasting No 

Pricing Details

$49.00/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Silverware

Founded

1992

Country

Canada

Website

www.silverwarepos.com

Vendor Details

Company Name

accesso

Country

United States

Website

www.accesso.com/solutions/virtual-queuing

Product Features

Point of Sale

Barcode Scanning No 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access No 
Online Ordering Yes 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management Yes 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

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