Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

All Security Operations can be managed from one platform. Siemplify is the cloud-native, intuitive workbench security operations teams need to respond quickly at scale. Drag and drop is all it takes to create playbooks that organize over 200 tools you rely upon. Automate repetitive tasks to save time and increase your productivity. You can rise above daily firefighting and make data-informed decisions that drive continuous improvements with machine-learning based recommendations. Advanced analytics gives you complete visibility into SOC activity. Siemplify offers an intuitive experience for analysts that increases productivity and powerful customization capabilities that security professionals love. Are you still skeptical? Start a free trial.

Description

Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ANY.RUN
Check Point Infinity
Chronicle SOAR
Cyberint Argos Platform
Darkfeed
Freshdesk
Google Digital Risk Protection
HUMAN Bot Defender
Intel 471 TITAN
Intercom
Intezer Analyze
Microsoft Dynamics 365
Multi-Domain Security Management
Salesforce
Tenable One
ThreatQ
Zendesk Chat
urlscan.io

Integrations

ANY.RUN
Check Point Infinity
Chronicle SOAR
Cyberint Argos Platform
Darkfeed
Freshdesk
Google Digital Risk Protection
HUMAN Bot Defender
Intel 471 TITAN
Intercom
Intezer Analyze
Microsoft Dynamics 365
Multi-Domain Security Management
Salesforce
Tenable One
ThreatQ
Zendesk Chat
urlscan.io

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$199 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Siemplify

Founded

2015

Country

United States

Website

www.siemplify.co

Vendor Details

Company Name

TypeGenie

Founded

2015

Country

United Kingdom

Website

www.typegenie.net

Product Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

SIEM

Application Security
Behavioral Analytics
Compliance Reporting
Endpoint Management
File Integrity Monitoring
Forensic Analysis
Log Management
Network Monitoring
Real Time Monitoring
Threat Intelligence
User Activity Monitoring

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

Splunk SOAR Reviews

Splunk SOAR

Splunk