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Average Ratings 0 Ratings
Description
All Security Operations can be managed from one platform. Siemplify is the cloud-native, intuitive workbench security operations teams need to respond quickly at scale. Drag and drop is all it takes to create playbooks that organize over 200 tools you rely upon. Automate repetitive tasks to save time and increase your productivity. You can rise above daily firefighting and make data-informed decisions that drive continuous improvements with machine-learning based recommendations. Advanced analytics gives you complete visibility into SOC activity. Siemplify offers an intuitive experience for analysts that increases productivity and powerful customization capabilities that security professionals love. Are you still skeptical? Start a free trial.
Description
Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.
API Access
Has API
API Access
Has API
Integrations
ANY.RUN
Check Point Infinity
Chronicle SOAR
Cyberint Argos Platform
Darkfeed
Freshdesk
Google Digital Risk Protection
HUMAN Bot Defender
Intel 471 TITAN
Intercom
Integrations
ANY.RUN
Check Point Infinity
Chronicle SOAR
Cyberint Argos Platform
Darkfeed
Freshdesk
Google Digital Risk Protection
HUMAN Bot Defender
Intel 471 TITAN
Intercom
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$199 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Siemplify
Founded
2015
Country
United States
Website
www.siemplify.co
Vendor Details
Company Name
TypeGenie
Founded
2015
Country
United Kingdom
Website
www.typegenie.net
Product Features
Cybersecurity
AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting
SIEM
Application Security
Behavioral Analytics
Compliance Reporting
Endpoint Management
File Integrity Monitoring
Forensic Analysis
Log Management
Network Monitoring
Real Time Monitoring
Threat Intelligence
User Activity Monitoring
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management