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Description
Begin monetizing your current website and social media platforms immediately. Incorporate a fully functional online shop directly into your site, or opt for individual product Buy Now or Add to Cart buttons to create a personalized shopping experience. Utilize your existing website, content management system, and social media accounts to promote your offerings. Market your products through your website, blog, social media profiles, and email campaigns. Connect with your customers wherever they are, whether that's on the web, social media, or by sharing product links in emails and tweets. Enjoy streamlined product and order management that integrates all your sales channels seamlessly, ensuring you stay organized and efficient in your sales efforts. Expand your reach and maximize your sales potential by leveraging every platform available to you.
Description
The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.
API Access
Has API
API Access
Has API
Integrations
Facebook
Instagram
X (Twitter)
YouTube
Pricing Details
$9.57 per month
Free Trial
Free Version
Pricing Details
$9 per user, per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Virtuosity IT
Country
United Kingdom
Website
www.shopintegrator.com
Vendor Details
Company Name
Socialboards
Country
Norway
Website
socialboards.com/en/
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
