Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ShopBoard is a comprehensive scheduling and dispatch solution designed for small businesses in the HVAC, plumbing, electrical, and similar trades. Its intuitive drag-and-drop interface allows office personnel to see all technicians' assignments alongside a section for unassigned jobs, making it easier to manage and modify schedules. Field technicians are equipped to access job details from their mobile devices, receive notifications while en route, and upload photos and customer signatures directly related to their tasks. The platform offers customizable quoting options, enabling businesses to present good, better, and best pricing to customers through user-friendly links, alongside job-specific invoicing and Stripe payment integration. Additionally, ShopBoard displays outstanding invoices and quotes in clear dollar amounts, providing business owners with an overview of pending approvals and payments. Tailored for operations with approximately one to eight service vehicles, it operates on a SaaS subscription model. By streamlining processes such as scheduling, estimates, technician communications, and invoicing, the software enhances the overall efficiency of service job management. This unified approach not only simplifies operational tasks but also improves customer service and satisfaction.
Description
Third Gear Shop offers management software tailored for independent mechanics and performance garages. While many shop applications focus on the traditional repair order process—where a vehicle arrives, gets serviced, and then departs—this approach can falter during lengthy projects that involve multiple parts orders and several technicians. With Third Gear Shop, users can monitor every task visually, from the moment a car is brought in to the time it is picked up. As work progresses, both parts and technician hours can be logged against the job, providing precise labor costs and profit margins rather than relying on estimates. The software maintains comprehensive records of customer and vehicle histories and automatically generates invoices that include parts, labor, and tax details. The Shop Pro version enhances the experience with personalized invoices, a portal for customers to check job statuses, detailed reporting on technician revenue and job margins, and expense management features. Additionally, there is a free Garage tier available for car enthusiasts wishing to track their own projects. The Starter plan is priced at $79 per month for a maximum of five technicians, while the Shop Pro plan costs $149 per month and allows for unlimited technicians. There are no fees per seat, no long-term contracts, and a 14-day free trial is offered to new users. This flexibility makes Third Gear Shop an appealing option for various types of automotive businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$59/month
Free Trial
Yes
Free Version
No
Pricing Details
$79/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LatticeDDI
Website
useshopboard.com
Vendor Details
Company Name
Third Gear Ventures LLC
Founded
2025
Country
United States
Website
thirdgearshop.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Alternatives
No Alternatives