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Description
Regardless of whether you utilize UPS, FedEx, LTL, or a third-party logistics provider, Shipware offers tailored solutions designed specifically for your shipping needs. Since its inception in 2011, Shipware has successfully assisted numerous companies in minimizing shipping expenses and optimizing their spending. We understand that effective shipping solutions cannot be universally applied; instead, they should be customized to fit individual requirements. Our team, composed of former pricing analysts from UPS, FedEx, and LTL, leverages a combination of advanced data modeling, proprietary technology, and insider expertise to create a solution that aligns with your specific goals. Whether your priorities include cutting shipping costs, enhancing delivery times, or keeping your customers satisfied, Shipware is committed to providing assistance. Additionally, we ensure you never miss an eligible refund by conducting a comprehensive weekly audit of your carrier invoices to identify and claim refunds that you deserve. You can either lower expenses with your existing carrier by ensuring their services meet your standards or explore new options to elevate your logistics operations. Furthermore, our exceptional contract optimization process allows you to negotiate top-tier rates with UPS, FedEx, or LTL carriers, enhancing your overall shipping strategy. With Shipware, you can confidently navigate the complexities of shipping while maximizing your savings and efficiency.
Description
Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.
API Access
Has API
No
API Access
Has API
Yes
Integrations
3PL Freight Software
Yes
FedEx Ship Manager
Yes
Sendcloud
No
UPS Ready
Yes
Integrations
3PL Freight Software
No
FedEx Ship Manager
No
Sendcloud
Yes
UPS Ready
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Shipware
Website
shipware.com
Vendor Details
Company Name
Sendcloud
Founded
2019
Country
Belgium
Website
www.traceybysendcloud.com
Product Features
Logistics
3PL
No
Barcoding / RFID
No
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
No
Order Management
No
Purchasing
No
Scheduling
No
Shipping Management
No
Transportation Management
No
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
No
Quotes / Estimates
No
Shipment Tracking
No
Warehouse Management
No
