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Description
Regardless of whether you utilize UPS, FedEx, LTL, or a third-party logistics provider, Shipware offers tailored solutions designed specifically for your shipping needs. Since its inception in 2011, Shipware has successfully assisted numerous companies in minimizing shipping expenses and optimizing their spending. We understand that effective shipping solutions cannot be universally applied; instead, they should be customized to fit individual requirements. Our team, composed of former pricing analysts from UPS, FedEx, and LTL, leverages a combination of advanced data modeling, proprietary technology, and insider expertise to create a solution that aligns with your specific goals. Whether your priorities include cutting shipping costs, enhancing delivery times, or keeping your customers satisfied, Shipware is committed to providing assistance. Additionally, we ensure you never miss an eligible refund by conducting a comprehensive weekly audit of your carrier invoices to identify and claim refunds that you deserve. You can either lower expenses with your existing carrier by ensuring their services meet your standards or explore new options to elevate your logistics operations. Furthermore, our exceptional contract optimization process allows you to negotiate top-tier rates with UPS, FedEx, or LTL carriers, enhancing your overall shipping strategy. With Shipware, you can confidently navigate the complexities of shipping while maximizing your savings and efficiency.
Description
Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Shipware
Website
shipware.com
Vendor Details
Company Name
Sendcloud
Founded
2019
Country
Belgium
Website
www.traceybysendcloud.com
Product Features
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
