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Description
ShipSigma employs an innovative, technology-driven approach that allows clients to lower their shipping expenses without altering their choice of carriers or service quality, and we stand behind our promises with a guarantee. Our exclusive cost modeling system is seamlessly integrated into a user-friendly online interface that has established a benchmark in the small parcel sector, offering sophisticated, enterprise-grade solutions tailored for businesses of all sizes. With our cutting-edge technology, which leverages over $1 billion in real-time market insights, we have positioned ourselves as the leading provider of negotiation software and tangible results in the industry. By taking an objective look at their expenses, shippers can achieve significant reductions in shipping costs more quickly and efficiently than attempting to do so independently. We thoroughly examine your invoice data, juxtaposing your specific shipping patterns against carrier profitability indicators to facilitate better carrier agreements. In addition, our continuous weekly audits of invoices ensure that you receive savings on any lost or damaged packages, as we proactively manage claims through our platform, reinforcing our commitment to delivering value at every step. This comprehensive approach not only enhances your bottom line but also streamlines your shipping operations, making it easier than ever to optimize costs.
Description
Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.
API Access
Has API
API Access
Has API
Integrations
Sendcloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ShipSigma
Country
United States
Website
shipsigma.com
Vendor Details
Company Name
Sendcloud
Founded
2019
Country
Belgium
Website
www.traceybysendcloud.com
Product Features
Parcel Audit
Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management
