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Description
Shift Claims is an AI-driven platform built to modernize claims handling with precision, speed, and flexibility. Its Agentic AI model combines automation with generative AI, enabling insurers to process even highly complex claims without losing human oversight. AI Agents are designed with claims expertise, assessing everything from coverage and liability to fraud and personal injury in real time. By working alongside human teams, they not only accelerate processing but also enhance decision-making accuracy. The platform integrates seamlessly with core systems, removing friction and enabling straight-through processing where possible. Insurers benefit from faster triage, smarter advice, and automated handling of repetitive tasks, allowing staff to focus on customer care. Early adopters report significant gains in accuracy, efficiency, and policyholder experience. Shift Claims proves that AI can elevate the claims process while keeping insurers fully in control.
Description
Our advanced technology, driven by artificial intelligence, accelerates and enhances the precision of claims decisions, allowing you to improve your customer service experience significantly. By customizing specific features and integrating various data sources, we have created a versatile solution that caters to all insurance sectors, including health, life, motor, and property insurance. Sprout.ai ensures speedy and precise claims decisions across different industries. Our system can process a wide range of claim documents, extracting pertinent information from sources such as handwritten notes from doctors, call transcripts, and prescription records. Each claim is further validated using external data points, which include treatment codes, provider network guidelines, and medication details, ensuring comprehensive accuracy by cross-referencing with policy documents. Utilizing deep learning AI algorithms, we not only predict the optimal next steps for each claim but also provide a transparent rationale behind those recommendations, enhancing trust in the claims process even further.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Shift Technology
Founded
2013
Country
France
Website
www.shift-technology.com/products/claims
Vendor Details
Company Name
Sprout.ai
Founded
2018
Country
United Kingdom
Website
sprout.ai/
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration
Product Features
Insurance Claims Management
CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting