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Description
Organize, oversee, and track every work order across all properties while ensuring a safe and healthy atmosphere. Provide your service technicians and vendors with a maintenance application they find enjoyable to use, while also giving your residents reassurance. Equip property managers with a unified source of accurate, real-time information regarding maintenance activities, team performance, and resident satisfaction levels. With ServusConnect's automation, onsite personnel can save around 20 hours each week that would otherwise be spent on administrative tasks like paperwork, data entry, and following up with residents. In today's world, where your home serves as your refuge, discover how ServusConnect is enhancing safety for residents now and in the future. Remove any confusion regarding service statuses by gaining a comprehensive overview of ongoing service requests, actions undertaken, overdue tasks, make-ready projects, and much more. By utilizing a detailed digital perspective of service locations, request severity, and assigned personnel, you can reduce expenses and increase the number of jobs completed by effectively prioritizing property maintenance requests. This innovative approach not only streamlines operations but also fosters stronger connections between property managers and residents.
Description
The Resident Engagement Platform by Tyler Technologies serves as a comprehensive digital hub that links residents to various state and local services. By utilizing a centralized digital identity and access management system, users can log in once to gain entry to customized portals that provide relevant services, forms, and resources. Personalization engines are integrated to deliver tailored content and notifications, while features like secure payment processing and digital wallet capabilities allow users to complete bill payments and submit fees seamlessly within the platform. Additionally, two-way messaging and chatbot support, along with accessible design elements, ensure that inquiries and transactions are managed both efficiently and inclusively. Administrators benefit from configurable dashboards that enable them to oversee content, workflows, and user roles without the need for custom development, while real-time analytics help to monitor engagement metrics and identify opportunities for enhancing service delivery. This combination of features fosters a more connected and responsive community experience for all users.
API Access
Has API
API Access
Has API
Integrations
Okta
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ServusConnect
Founded
2014
Country
United States
Website
www.servusconnect.com
Vendor Details
Company Name
Tyler Technologies
Country
United States
Website
www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform
Product Features
Lease Management
Billing & Invoicing
Commercial Leases
Contact Management
Landlord Database
Lease Classification
Portfolio Management
Property Management
Residential Leases
Retail Leases
Sublease Management
Tenant Database
Real Estate Property Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management
