Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Servicetrac empowers service contractors across the cleaning, security, and facilities management industries to fulfill their commitments to clients effectively. By managing everything from tasks and incidents to tours and patrols, as well as assessing the quality of services rendered, Servicetrac enhances performance, minimizes costs and risks, and boosts customer satisfaction. With its centralized platform, users gain improved oversight of field operations and team activities, complemented by service-level insights that inform strategic decisions and help meet Service Level Agreements (SLAs). Additionally, Servicetrac captures data in real-time, providing alerts for critical updates, which enables proactive, data-informed decision-making to mitigate risks and ensure high-quality customer service. Furthermore, the system promotes SLA compliance and effective service delivery by allowing mobile audits and inspections at client locations, while aggregating essential data to a central hub for streamlined management. This comprehensive approach not only enhances operational efficiency but also empowers contractors to build stronger relationships with their customers.
Description
The Integrated Facilities & Asset Management System (iFAMS) stands out as a user-friendly and all-encompassing solution for facilities and asset management, allowing users to maintain full control without requiring any programming or database skills. With the help of MicroWest's cutting-edge methodologies, you can easily tailor the application through intuitive drag-and-drop features, report creation tools, and more. iFAMS seamlessly connects various elements such as Assets, Service Requests, Labor, Service Contractors, Maintenance, Refrigerant Tracking, Key Management, Tenants, Parts Inventory, Purchase Orders, Vendors, and Budget Accounts among others. Its design prioritizes the provision of comprehensive activity history data, empowering you to effectively track, plan, and oversee your facility operations. As you create Purchase Orders, you can swiftly add Parts and Vendors, or utilize parts directly in Work Orders. Moreover, the screen changer allows you to customize data entry screens for each employee, addressing their specific requirements to enhance efficiency. This flexibility ensures that iFAMS can adapt to the evolving needs of your organization effortlessly.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TEAM Software
Founded
1989
Country
United States
Website
teamsoftware.com/software/servicetrac/
Vendor Details
Company Name
MicroWest Software Systems
Founded
1984
Country
United States
Website
www.microwestsoftware.com/products/ifams.stm
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Product Features
Building Maintenance
Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management