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Description
Servicetrac empowers service contractors across the cleaning, security, and facilities management industries to fulfill their commitments to clients effectively. By managing everything from tasks and incidents to tours and patrols, as well as assessing the quality of services rendered, Servicetrac enhances performance, minimizes costs and risks, and boosts customer satisfaction. With its centralized platform, users gain improved oversight of field operations and team activities, complemented by service-level insights that inform strategic decisions and help meet Service Level Agreements (SLAs). Additionally, Servicetrac captures data in real-time, providing alerts for critical updates, which enables proactive, data-informed decision-making to mitigate risks and ensure high-quality customer service. Furthermore, the system promotes SLA compliance and effective service delivery by allowing mobile audits and inspections at client locations, while aggregating essential data to a central hub for streamlined management. This comprehensive approach not only enhances operational efficiency but also empowers contractors to build stronger relationships with their customers.
Description
Effective management and upkeep of assets and equipment, as well as ensuring adherence to regulations, delivering value-for-money services, and optimizing property performance, necessitates the use of a facility management software solution, commonly referred to as a Computerized Maintenance Management System (CMMS). fmXpert provides essential insights for facility management professionals and features a web-based interface that connects clients and contractors, allowing for seamless access from virtually anywhere through a standard web browser, regardless of geographical limitations. Created in collaboration with facility managers, fmXpert aims to streamline and automate everyday tasks associated with asset and facility management, encompassing aspects such as maintenance scheduling, contractor oversight, job tracking, and compliance monitoring. Furthermore, it includes a suite of reporting tools designed to boost productivity and improve outcomes in terms of cost, quality, and compliance. This innovative platform combines an intuitive user interface with advanced database technology, making it an exemplary choice for modern facility management needs. Ultimately, adopting such a solution not only enhances operational efficiency but also drives better decision-making through data-driven insights.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5,000 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TEAM Software
Founded
1989
Country
United States
Website
teamsoftware.com/software/servicetrac/
Vendor Details
Company Name
Facilities Management Essentials
Founded
2003
Country
Australia
Website
www.fmessentials.com.au/fm-software
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
