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Description
ServicePros Hub offers a comprehensive home service software solution designed specifically for small owner-operated businesses and teams of up to ten members. This platform streamlines the process by transforming customer requests into quotes that can be easily accepted via mobile devices, scheduling jobs efficiently with optimized routes for the crew, and facilitating same-day payments through card transactions on invoices. Each morning, users receive prioritized lists of whom to contact first, focusing on the quotes that have the highest chances of closing and the invoices that are most likely to remain unpaid. In the event of a storm warning, the software also organizes customers based on their urgency. The service is available for a flat fee of $33 per month, with no additional charges for each user. This all-in-one tool enhances productivity and simplifies operations for small service providers.
Description
TradesBackbone is a cloud-based software solution designed specifically for small trade businesses, offering a comprehensive suite that integrates customer management, job tracking, estimates, invoices, and payment processing alongside office scheduling and dispatching features. Technicians are empowered to manage their tasks efficiently through a mobile browser, where they can view job assignments, generate estimates, send invoices, take photos, and update job statuses. Customers can conveniently approve estimates via text or email, with those approvals automatically transitioning into invoices. The platform also accommodates recurring services, route planning, reminders, and customer follow-ups to enhance service delivery. Access to records and financial data is governed by role-based controls, ensuring that team members only see what is relevant to their duties. For users on Pro plans and above, QuickBooks Online synchronization is available, while API access is a feature exclusive to the Elite tier. Additionally, the software includes optional AI functionalities that assist in responding to inquiries about business records and in drafting estimates or follow-up messages. When the AI Front Desk feature is activated, it automatically prepares customer replies, which require human approval before being sent. This versatile software caters to various industries, including plumbing, HVAC, electrical work, roofing, lawn care, pest control, and cleaning services, making it a valuable tool for trade professionals looking to streamline their operations and improve customer interactions. As a result, tradespeople can focus more on their core services while maintaining effective communication with their clients.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Stripe
Yes
Zapier
Yes
Facebook
Yes
Google Calendar
Yes
Make
No
Mycel
No
QuickBooks Desktop Pro
Yes
QuickBooks Live Bookkeeping
Yes
QuickBooks Online
No
Integrations
Stripe
Yes
Zapier
Yes
Facebook
No
Google Calendar
No
Make
Yes
Mycel
Yes
QuickBooks Desktop Pro
No
QuickBooks Live Bookkeeping
No
QuickBooks Online
Yes
Pricing Details
$33/month, up to 10 users
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ServicePros Hub
Founded
2025
Country
United States
Website
serviceproshub.com
Vendor Details
Company Name
Martello Systems
Founded
2026
Country
United States
Website
tradesbackbone.com
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
No
Contract Management
No
Customer Database
Yes
Dispatch Management
No
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
