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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ServiceONE stands out as the most comprehensive business management software available, tailored to address the six key business domains identified by Gartner as essential for an effective ESM solution. The Enterprise Service Manager component of ServiceONE integrates ITSM principles across the organization, enabling the creation of tailored workflows and the automation of various processes. By leveraging ServiceONE ESM, businesses can significantly cut costs, enhance customer service, and boost productivity through smarter management of resources. This software facilitates alignment among all departments, ensuring that services, assets, and facilities are managed intelligently. As organizations digitize and automate their workflows, they can expect notable improvements in overall performance. Utilizing current data empowers businesses to make informed strategic choices, thereby enhancing internal controls. Moreover, increased user satisfaction is achieved through improved responsiveness and streamlined business processes, ultimately leading to a more efficient operation. With ServiceONE, companies are not only improving their operations but are also positioning themselves for future growth and success.

Description

Imagine having access to all the essential information required to enhance your real estate strategy, enabling you to thoughtfully evaluate the merits of consolidating or postponing new property investments—critical choices that can significantly affect your financial outcomes. SpaceTrak offers advanced analytics and algorithms that synchronize real estate decisions with overarching business strategies, empowering you to make informed choices. This innovative solution automates and streamlines the data collection process, providing you with a user-friendly tool for efficient facilities forecasting and scenario analysis. By incorporating SpaceTrak into your operations, you can transform the traditionally labor-intensive phases of data gathering and analysis in strategic facilities planning into a seamless and effective experience, ensuring that your real estate planning is both proactive and aligned with your business goals.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

NorthStar Navigator Yes 

Integrations

NorthStar Navigator No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SII Concatel

Founded

1998

Country

Spain

Website

www.serviceone.es/en

Vendor Details

Company Name

SpaceTrak

Founded

1998

Country

United States

Website

www.spacetrak.net

Product Features

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling Yes 
Incident Management Yes 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling Yes 
Schools No 
Space Planning Yes 
Vendor Management Yes 
Visitor Management Yes 
Work Order Management Yes 

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning Yes 
Vendor Management No 
Visitor Management No 
Work Order Management No 

Space Management

Change Management No 
Design Management No 
Floor Plans & Maps No 
For Offices Yes 
For Retail No 
Occupancy Management Yes 
Planogramming No 
Shelf Planning No 
Space Reservation No 
Usage Tracking / Analytics Yes 

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