Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ServicePower’s Mobile Workforce Solution equips field technicians with immediate access to essential tools, processes, and information, enabling them to successfully complete service tasks on the first attempt. Enhanced visibility and uniformity instill confidence in customers regarding the performance of your technicians, subsequently elevating both customer satisfaction and brand image. Additionally, ServicePower's Mobile Workforce Solution, known as ServiceMobility, is designed to lower operational expenses, enhance the customer experience, and boost the overall lifetime value of each client. Discover how ServiceMobility can transform your contemporary field service organization by requesting a personalized demonstration. As a prominent name in field-service management software, ServicePower is dedicated to delivering outstanding customer experiences while achieving notable operational efficiencies. With a trusted clientele that includes global giants like GE Appliances, LG, Electrolux, and Siemens, ServicePower stands out by offering the only SaaS platform specifically tailored to streamline and enhance the efficiency of service management operations for businesses. By leveraging this innovative solution, organizations can expect to see remarkable improvements in their service delivery and overall performance.
Description
TankSpotter is a comprehensive software solution tailored for companies in the propane and heating oil sectors, streamlining field service and operations. Its integrated mobile applications and web dashboard consolidate various functions such as service dispatch, scheduling, work orders, inspections of tanks and vehicles, records of leak checks, delivery tickets, and employee training logs, alongside sales leads into a single platform for fieldwork. Field technicians and drivers have the capability to fill out forms, take photographs, collect signatures, and log GPS locations along with notes, even in areas where cellular service is lacking; all data will automatically sync to the office once connectivity is restored. Additionally, office personnel can efficiently assign tasks, assess field documentation, oversee training programs, and monitor activities related to customers and equipment. This software is specifically crafted for propane retailers and fuel delivery businesses, catering to the needs of owners, managers, safety personnel, service staff, drivers, and field technicians alike, ensuring a holistic approach to operational management. By unifying these functionalities, TankSpotter enhances productivity and improves service delivery across the industry.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
No
Zoho Books
No
Pricing Details
Contact ServicePower for pricing details.
Free Trial
No
Free Version
No
Pricing Details
$600/month
$6,000 one-time setup plus $600/month. Final pricing is tailored to fleet size and selected modules; unlimited users are included.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ServicePower
Founded
1996
Country
United States
Website
www.servicepower.com/products/mobile-technician-enablement
Vendor Details
Company Name
Digital Software Services
Founded
2010
Country
United States
Website
tankspotter.io
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No