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Average Ratings 0 Ratings
Description
ServiceLife is a comprehensive field service management solution designed by an operator with firsthand experience in running a service business. It offers features such as dispatch scheduling, drive-time management, optimized routing, and a centralized customer service inbox that consolidates calls, SMS, web chat, and emails into a single thread. Additionally, it facilitates billing and payments through Square and Stripe, including dispute resolution, manages service contracts, maintains compliance and chemical records, tracks inventory, and provides business intelligence, all while utilizing a shared customer record.
The pricing structure is based on routes rather than individual user seats, costing $50 per month for each route up to five, and $35 per month for any additional routes beyond that. All 18 modules are accessible at every pricing tier, allowing for unlimited users, meaning that bringing on more customer service representatives, technicians, or managers does not affect the overall cost.
This software is specifically tailored for businesses engaged in recurring service operations that require scheduled routes, such as pest control and lawn care, typically accommodating anywhere from one to several dozen routes. Moreover, its user-friendly interface and robust features make it an essential tool for enhancing operational efficiency and improving customer satisfaction in the field service industry.
Description
Servinix offers an all-in-one platform that integrates an AI Assistant, Field Service Management with route optimization, and GPS Vehicle tracking, simplifying operations with a single login and a consolidated billing system. We're excited to provide a 50% discount on your current invoices as part of our commitment to customer satisfaction.
1. The AI Assistant operates around the clock, ensuring that no calls go unanswered, providing estimates based on your pricebook (with the final amount confirmed after site visits), and managing appointment scheduling within your calendars.
2. The Field Service Management component streamlines job tracking, marketing invoicing, quoting, and payment processing, and includes robust route optimization for $20 per technician each month, utilizing GPS technology to monitor technician locations during their work hours.
3. Our GPS Fleet Tracking feature allows for 24/7 vehicle monitoring and provides diagnostic reports on engine health, including battery status and check engine alerts; while some customers opt for a dedicated hardware device for tracking instead of relying solely on phone GPS, this comes with a one-time hardware fee of $50 and an ongoing charge of $15 per vehicle each month.
In summary, Servinix not only enhances operational efficiency but also ensures that your business runs smoothly with advanced technology at an affordable price.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$50/route/month
Free Trial
No
Free Version
No
Pricing Details
$20/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ServiceLife
Founded
2023
Country
United States
Website
servicelife.app
Vendor Details
Company Name
Servinix
Founded
2024
Country
United States
Website
servinix.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No