Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ServiceEcho integrates seamlessly into every facet of your organization, streamlining paperwork, enhancing overall visibility, and ensuring that vital information is accessible when needed. Our user-friendly drag-and-drop scheduling tool allows for more efficient management of service teams while providing a comprehensive view of weekly and monthly workloads. The Team Check-in feature simplifies payroll and billing processes, enabling easy tracking of labor, travel, and break times for each work order. Additionally, the platform optimizes travel routes to minimize time spent commuting to and from job sites. Accessible on your field teams' mobile devices, it supplies all necessary job and customer information instantly, empowering your teams to arrive prepared to deliver exceptional service. By leveraging detailed performance reports, you can make informed, data-driven decisions without the burden of manual data collection and calculations. Ultimately, ServiceEcho not only enhances operational efficiency but also supports a more productive and responsive service team.
Description
Designed to enhance workflow efficiencies, boost visibility, foster collaboration, and elevate profitability, this solution ensures high-quality service with an emphasis on agility and technical performance. It features impeccable field service software that achieves a superior first-time-fix rate while optimizing service delivery, increasing revenues, and promoting business growth. You can expedite quoting, scheduling, invoicing, and payment settlement with ease. Urban-Hawks provides a comprehensive end-to-end field service solution that seamlessly integrates your entire operation, from the office and warehouse to technicians and customers. By prioritizing improved service with agility and technical excellence, it enhances operational support significantly. It guarantees the best routes to customer locations while ensuring the right parts are available on-site, ultimately accelerating service delivery for greater productivity. Additionally, you can easily update schedules, job details, and quality assurance checklists, while monitoring job progress and location in real time for enhanced oversight. This holistic approach not only streamlines operations but also ensures customer satisfaction through timely and efficient service.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ServiceEcho
Founded
2009
Country
Canada
Website
serviceecho.com/product/
Vendor Details
Company Name
Urban-Hawks
Country
United States
Website
urban-hawks.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No