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Description
Series180 is a comprehensive SaaS solution tailored for companies that focus on group series and scheduled departure travel, accommodating everything from long-haul international tours to short local coach series and back-to-back group arrivals.
In contrast to traditional travel CRMs, Series180 is meticulously crafted to address the unique challenges associated with fixed departures, multi-passenger bookings, agent collaboration, and series-oriented operations. This platform consolidates your entire mid-office sales, customer relationship management, operations, and point-of-sale functions, effectively removing the disarray caused by spreadsheets and disparate tools.
The challenges that Series180 addresses include the common obstacles faced by tour operators managing group departures, such as scattered data, missed communication opportunities, manual invoicing processes, and inefficient agent coordination. By providing a unified system, Series180 ensures that every lead, booking, departure, and passenger interaction is monitored in real time, streamlining operations and enhancing efficiency. Ultimately, this innovative platform empowers travel companies to operate more smoothly and respond to their clients’ needs more effectively.
Description
Soft1 Cloud CRM Series 5 is a comprehensive software-as-a-service platform designed to help businesses enhance their relationships with customers, deliver exceptional service, boost sales, and foster further growth. This innovative CRM solution equips your organization with the tools needed to gain insights into accurate customer data and comprehend client behaviors more effectively. With its real-time capabilities, Soft1 CRM Series 5 allows team members to build on existing relationships and seize new sales opportunities from any location using any mobile device. Built on the Microsoft Windows Azure infrastructure, this system enables your business to lower operational expenses while empowering sales staff to achieve more, providing managers with deeper insights, and ensuring customers receive outstanding service. By consolidating customer information in a single location, businesses can seamlessly manage every aspect of the customer journey, from marketing and sales to support and service, thus enhancing overall customer satisfaction. This integrated approach not only streamlines processes but also fosters a more connected and responsive business environment.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Microsoft Azure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ETOS Global
Founded
2011
Country
India
Website
www.etosglobal.com
Vendor Details
Company Name
SoftOne
Founded
2002
Country
Greece
Website
www.soft1.eu/cloud-crm/
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management