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Description
Having quick access to customer-related information from a centralized location is crucial for teams. With Sense, all you have to do is link your customer support platforms, and it will seamlessly organize, categorize, tag, and interconnect all customer support data across your various applications. Documents and help articles are no longer isolated; Sense will search through all of your team's services to uncover relevant resources and discussions related to any support material you have. This ensures that you won’t overlook vital information regarding your customers and projects. Plus, Sense provides you with a personalized dashboard that highlights essential sources, important mentions and emails, upcoming meetings, tasks, and much more, making it easier than ever to stay informed and proactive in your customer support efforts. Embracing this tool can significantly enhance your team's efficiency and responsiveness.
Description
iGMapware serves as a unified and reliable resource for managing all of your information assets, encompassing everything from digital documents and emails to physical copies. It provides a:
- Cohesive perspective on the information accumulated across all departments, reducing the likelihood of departmental silos and the risks associated with dark data.
- Integrated overview of data maintained by external entities, such as your benefits service providers.
- Immediate insight into your information compliance status, covering aspects of privacy, security, and business retention requirements.
- Detailed information regarding your software applications, including the privacy implications and other data held within those systems.
- Reliable compliance information through comprehensive views and searches of the relevant laws and regulations that govern your data and records, ensuring you stay informed and compliant. Additionally, the platform enhances collaboration and transparency across teams, fostering a more efficient data management process.
API Access
Has API
API Access
Has API
Integrations
Basecamp
Confluence
Dropbox
Gmail
Google Calendar
Google Drive
Intercom
Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
Integrations
Basecamp
Confluence
Dropbox
Gmail
Google Calendar
Google Drive
Intercom
Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
Pricing Details
$4 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sense
Founded
2021
Country
Germany
Website
www.senseapp.ai/
Vendor Details
Company Name
iGMapware
Founded
2015
Country
United States
Website
www.igmapware.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal