Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sendkey is a software platform tailored for pharmacies that enhances prescriber and patient engagement by streamlining and automating communication processes, allowing pharmacies to handle both incoming and outgoing interactions through a unified interface that encompasses text (including two-way SMS), fax, voice, and email. This innovation minimizes manual tasks while fostering stronger relationships with patients and healthcare providers. Additionally, it caters to a variety of pharmacy workflows, including specialty, infusion, retail, and mail-order, by automating essential reminders like refill campaigns and prescription alerts. Patients are empowered to confirm their pickups or deliveries via text, and the platform sends personalized health messages or campaigns based on adaptable business rules and segmentation. It brings together SMS and fax conversations into a single queue-based inbox, allows for attachments linked to specific patient records, and ensures that patients receive timely updates on refill statuses while adhering to opt-out regulations. Ultimately, Sendkey not only enhances operational efficiency but also enriches the overall patient experience by keeping them well-informed about their medication needs.
Description
SummitText serves as a specialized texting solution tailored for telehealth providers, clinics, and patient-support teams. This platform enables care, intake, and support personnel to utilize a collaborative two-way SMS inbox for effective communication with patients. Teams are equipped to initiate bulk and scheduled messaging campaigns, automate reminders for appointments and follow-ups, and categorize contact lists using tags and segments, all while having the ability to reuse message templates for efficiency. Additionally, messaging features include opt-in capture, automatic management of STOP and HELP requests, as well as designated quiet hours for messaging. The platform further facilitates guided registration for A2P 10DLC and toll-free numbers. By providing these functionalities, SummitText enhances patient outreach and ensures seamless follow-up communication via text, while also aiding staff in coordinating discussions through a shared inbox and maintaining organization with consistent message reuse in their daily operations. Furthermore, the platform offers API access and webhooks upon request, enabling integration with other systems for added flexibility.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
keycentrix
Founded
1974
Country
United States
Website
keycentrix.com/sendkey/
Vendor Details
Company Name
SummitText
Founded
2026
Country
United States
Website
summittext.com
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Alternatives
Alternatives
No Alternatives