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Description
Our platform provides managers with a streamlined approach to oversee associations, interact with Boards and homeowners, and disseminate information to both internal personnel and vendors. Simplifying management tasks is made possible through a cohesive management system that works in harmony with your accounting software. This system encompasses all essential daily operations that managers and associations require to effectively administer their communities, along with a comprehensive monthly report. It serves as the primary source for quick reference regarding specific homes, allowing you to distinguish yourself with exceptional customer service capabilities! Maintain clear and efficient communication with maintenance and construction vendors, all while ensuring that data and control remain intact. Furthermore, SenEarthCo® not only enhances operational efficiency and reduces frustration but also fosters improved relationships between management and homeowners, leading to a more harmonious community environment. By adopting this innovative solution, you can take your community management to new heights.
Description
Toveta serves as a comprehensive software solution for aftercare and defect management tailored specifically for residential developers. It enables customer care teams to efficiently oversee service requests once homes are transferred to new owners, tracking everything from the initial homeowner reports to the final resolution of cases. Homeowners can easily report issues by submitting photos and pinpointing defects on a floor plan, while also being able to monitor progress, access important documents, and communicate directly with the developer's team. Meanwhile, staff members are equipped to review these reports, establish deadlines, delegate tasks to either in-house teams or external contractors, and coordinate necessary visits. Contractors have a clear view of their assigned tasks and can provide evidence of completion, after which the developer's team decides whether to close the case or send it back for further work. All records of defects, documents, and communications are retained with the property, ensuring that context is maintained through various developments and personnel transitions. Toveta also features a homeowner portal that reflects the developer's branding, distinct workspaces for care teams and contractors, and an analytics dashboard for metrics. Moreover, the pricing structure is based on the number of active homes, eliminating additional fees for staff, homeowners, or contractors, making it a flexible choice for developers. This all-in-one platform streamlines the aftercare process, enhancing the overall customer experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Vantaca
No
Pricing Details
$250 per month
Free Trial
No
Free Version
No
Pricing Details
€149/month
Pricing is based on active homes, with no additional charge per staff member, homeowner, or contractor.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
SenEarthCo
Founded
2000
Website
www.senearthco.com
Vendor Details
Company Name
Wise Monks
Founded
2008
Country
Lithuania
Website
toveta.app/
Product Features
HOA
Calendar Management
Yes
Committee Management
Yes
Document Management
Yes
Event Management
No
Member Communities
Yes
Member Directory
Yes
Online Payment Processing
Yes
Property Database
Yes
Website Management
Yes
Work Order Management
Yes
Product Features
Warranty Management
Contract Management
No
Eligibility Verification
No
For Field Service
No
For General Contractors
No
For Manufacturers
No
Parts Management
No
Policy Management
No
Product Registration
No
Repair Management
No
Returns Management
No
Service Management
No
Warranty Tracking
No
