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Average Ratings 0 Ratings
Description
Our platform provides managers with a streamlined approach to oversee associations, interact with Boards and homeowners, and disseminate information to both internal personnel and vendors. Simplifying management tasks is made possible through a cohesive management system that works in harmony with your accounting software. This system encompasses all essential daily operations that managers and associations require to effectively administer their communities, along with a comprehensive monthly report. It serves as the primary source for quick reference regarding specific homes, allowing you to distinguish yourself with exceptional customer service capabilities! Maintain clear and efficient communication with maintenance and construction vendors, all while ensuring that data and control remain intact. Furthermore, SenEarthCo® not only enhances operational efficiency and reduces frustration but also fosters improved relationships between management and homeowners, leading to a more harmonious community environment. By adopting this innovative solution, you can take your community management to new heights.
Description
TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Vantaca
Pricing Details
$250 per month
Free Trial
Free Version
Pricing Details
$0
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SenEarthCo
Founded
2000
Website
www.senearthco.com
Vendor Details
Company Name
TapHero
Country
United States
Website
taphero.com
Product Features
HOA
Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management
Product Features
HOA
Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management