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Description
Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.
Description
TunesKit Screen Recorder for both Windows and Mac offers the ability to capture any portion of your desktop display, featuring a variety of functions such as audio recording, webcam integration, video trimming, and the option for scheduled recordings. Whether you aim to document activities like video calls, online meetings, webinars, gaming sessions, product demonstrations, educational lectures, how-to guides, live streams, and beyond, this versatile screen recording tool handles it all with remarkable efficiency and precision. The software allows users to record both screens and webcams concurrently or independently, utilizing its camera overlay feature that lets you reposition and resize your webcam display within the recording interface. Additionally, with a simple click, you can flip or rotate your webcam footage, providing further customization options. Notably, TunesKit Screen Recorder also serves as a comprehensive solution for gamers, making it an ideal choice for capturing and sharing gameplay footage seamlessly. Its user-friendly design ensures that both novice and experienced users can navigate the software effortlessly, enhancing the overall recording experience.
API Access
Has API
API Access
Has API
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Integrations
Freshchat
Freshdesk
Help Scout
Intercom
Zendesk
Pricing Details
$8/month/user
Free Trial
Free Version
Pricing Details
$14.95/1-Month/1 PC
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Screendesk
Founded
2022
Country
United Kingdom
Website
screendesk.io
Vendor Details
Company Name
TunesKit
Founded
2016
Country
Hong Kong
Website
www.tuneskit.com/screen-recorder/
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading
Product Features
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading