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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ScalePad Cognition360 revolutionizes the ticket data from ConnectWise PSA into insightful and predictive business intelligence tailored for managed service providers. It features an extensive array of over 130 interactive reports and benchmarks that reveal underlying insights related to profitability, technician productivity, ticket trends, project outcomes, agreement renewals, and various other aspects. By utilizing a specialized data warehouse for reporting, Cognition360 effectively reduces the load on production systems, facilitating both historical trend examination and "what-if" scenarios. The incorporation of advanced machine learning and AI technology enhances predictive analytics, empowering MSP executives and virtual CIOs to pinpoint capacity issues, uncover hidden cost factors, assess client profitability, and identify operational hurdles, which can lead to a boost in profitability of 10–15%. Furthermore, for users of ConnectWise Manage, the integration process is straightforward, necessitating minimal setup and capitalizing on existing Power BI licenses for easy report visualization and interpretation. This innovative approach not only streamlines reporting but also provides actionable insights that can drive strategic business decisions.

Description

Our executive management system delivers exceptional value through a comprehensive, data-driven approach. Everything essential is consolidated into a single executive management platform. Benefit from automatic, AI-optimized recommendations paired with industry benchmarks to enhance your decision-making. Optimize your planning process based on accurate data analysis. This fully integrated and intelligent executive management suite serves as a unified solution for planning, reporting, and execution. It offers rich, industry-specific content, best practices, and a supportive community. Equipped with a relevant semantic data model, essential KPIs and dashboards, in-depth analysis, benchmarks, and tailored recommendations, it stands out as an effective tool. The ready-to-use solution is not only more affordable but also easier and quicker to implement. There’s no need for an internal IT or BI team, ensuring a swift setup and seamless operations. The user experience is designed to be straightforward and adaptable for executives, even more intuitive than Excel, regardless of whether you are launching a new product or establishing a new entity in a different country. Additionally, it features root cause analysis, insightful recommendations, profit and loss predictions, and advanced integration technology driven by industry-specific data schemas, making it an invaluable asset in today's business landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ConnectWise PSA
Microsoft Power BI
ScalePad

Integrations

ConnectWise PSA
Microsoft Power BI
ScalePad

Pricing Details

$449 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/cognition360/

Vendor Details

Company Name

ValueWorks

Country

Germany

Website

valueworks.ai/

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Alternatives

Alternatives

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