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Description

ScalePad Backup Radar offers an automated, cloud-based solution for backup monitoring and reporting, tailored for managed service providers. This tool aggregates backup statuses from over 300 integrations, including primary RMM, PSA, and backup systems, across servers, workstations, virtual machines, and NAS devices, all displayed in a customizable dashboard. It identifies vulnerabilities, facilitates trend analysis, and prioritizes actionable alerts by utilizing an intelligent ticketing system that organizes, appends, and automatically closes notifications to minimize distractions. Additionally, Backup Radar provides customizable, color-coded reports that can be scheduled flexibly and integrated within ScalePad’s Lifecycle Manager for coherent insights for clients. Compliant with SOC 2 Type II and ISO 27001 cybersecurity standards, the platform also features seamless API-driven integrations with PSA ticketing systems, allowing for the automation of incident workflows and the upkeep of compliance. This comprehensive solution is designed to enhance efficiency while ensuring that managed service providers can deliver consistent and reliable backup services.

Description

Tackle the issue of downtime effortlessly and without the stress of outdated backup solutions by opting for a service that is rooted in three decades of innovation, all with no initial costs involved—making the advantages of cloud economics accessible to every managed service provider. The Unitrends MSP Portal is designed to provide comprehensive insights into your entire backup ecosystem, allowing you to oversee and manage all aspects from a single platform. Who has the luxury of spending their entire day on backup management? The Unitrends MSP Portal is specifically tailored to assist you in quickly addressing challenges so you can efficiently manage your time and focus on what really matters. With BackupIQTM, artificial intelligence highlights the most critical issues, ensuring your technicians are consistently concentrating on the most important tasks. Additionally, you can effortlessly generate and send visually appealing reports weekly, monthly, or quarterly, giving your clients peace of mind knowing they have a top-notch team and cutting-edge technology working tirelessly to keep their operations seamless. Ultimately, this streamlined approach not only enhances efficiency but also strengthens the trust between you and your customers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Autotask PSA Yes 
Axcient DRaaS Yes 
BrightGauge Yes 
Comet Yes 
ConnectWise PSA Yes 
Datto RMM Yes 
Dropsuite Yes 
HaloITSM Yes 
IBM Cloud Veeam Yes 
IT Glue Yes 
Kaseya BMS Yes 
MSP360 Connect Yes 
Microsoft Azure Yes 
MyGlue No 
N-able N‑central Yes 
Network Glue No 
ScalePad Yes 
ScalePad Lifecycle Manager Yes 
SkyKick Yes 

Integrations

Amazon Web Services (AWS) No 
Autotask PSA No 
Axcient DRaaS No 
BrightGauge No 
Comet No 
ConnectWise PSA No 
Datto RMM No 
Dropsuite No 
HaloITSM No 
IBM Cloud Veeam No 
IT Glue No 
Kaseya BMS No 
MSP360 Connect No 
Microsoft Azure No 
MyGlue Yes 
N-able N‑central No 
Network Glue Yes 
ScalePad No 
ScalePad Lifecycle Manager No 
SkyKick No 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/backup-radar/

Vendor Details

Company Name

Kaseya

Founded

2000

Country

United States

Website

www.unitrends.com/solutions/msp-backup-solutions/

Product Features

Backup

Backup Log No 
Backup Scheduling No 
Cloud Backup No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Server Backup

Backup Scheduling No 
Bare-Metal Restore No 
Compression No 
Continuous Backup No 
Differential Backup No 
Disaster Recovery No 
Encryption No 
Incremental Backup No 
VM Backup No 

Product Features

Backup

Backup Log Yes 
Backup Scheduling Yes 
Cloud Backup Yes 
Compression Yes 
Continuous Backup Yes 
Encryption Yes 
Incremental Backup Yes 
Local Server Options Yes 
Remote Server Options Yes 
Secure Data Storage Yes 
Web Access / Restoration Yes 

Business Continuity

Backup Log Yes 
Backup Scheduling Yes 
Compression Yes 
Continuous Backup Yes 
Encryption Yes 
Incremental Backup Yes 
Local Server Options Yes 
Multiple System Support Yes 
Remote Server Options Yes 
Secure Data Storage Yes 
Web Access / Restoration Yes 

Data Recovery

Web Access / Restoration No 
Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 

MSP

Backup Management Yes 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Server Backup

Backup Scheduling Yes 
Bare-Metal Restore Yes 
Compression Yes 
Continuous Backup Yes 
Differential Backup Yes 
Disaster Recovery Yes 
Encryption Yes 
Incremental Backup Yes 
VM Backup Yes 

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