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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Scale-e is an agile platform that collects valuable information about customers' interactions with brands. We cleanse and transform customer data from every source and manage privacy management to create consistent customer profiles for B2C and B2B. This allows us to orchestrate omnichannel CX and distribute marketing or loyalty programmes. We also harness customer insights to lower the cost of customer acquisitions and retention.

Description

Sparkfly’s innovative offer management solutions empower marketers in quick-service restaurants, casual dining, retail, and service industries to craft and launch personalized digital and physical campaigns that enhance customer acquisition, retention, and loyalty initiatives while allowing for real-time effectiveness measurement. By utilizing Sparkfly, brands can engage with their customers on a personal level, modernizing their existing point-of-sale and retail systems with agile, immediate technology. In a landscape where merely aiming to surprise and delight consumers is inadequate, today’s customers demand tailored offers and rewards in return for their loyalty, making effective offer management essential. The ability to monitor offer redemptions, analyze customer purchasing patterns, assess channel performance, and track sales attribution in real-time empowers businesses to make informed, data-driven decisions regarding their media expenditures and broader acquisition and retention strategies. This capability not only enhances operational efficiency but also ensures that marketing efforts resonate more deeply with consumers by delivering what they truly want.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aircall
Emarsys
Google Analytics
HubSpot CRM
HubSpot Customer Platform
IBM Cognos Analytics
LeadsBridge
Odoo
OneDine
Qlik Application Automation
Teradata QueryGrid
Tessi

Integrations

Aircall
Emarsys
Google Analytics
HubSpot CRM
HubSpot Customer Platform
IBM Cognos Analytics
LeadsBridge
Odoo
OneDine
Qlik Application Automation
Teradata QueryGrid
Tessi

Pricing Details

3000
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Scal-e

Founded

2007

Country

France

Website

scal-e.com

Vendor Details

Company Name

Sparkfly

Founded

2001

Country

United States

Website

sparkfly.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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