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Description
Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.
Description
Volue stands out as a prominent technology provider facilitating the shift towards a greener future. Our innovative offerings enhance the efficiency of energy generation, trading, distribution, and usage, alongside infrastructure and construction initiatives. As the proportion of renewable energy generation in Europe continues to rise, it brings with it an element of market unpredictability. To thrive in this dynamic landscape, utilities require comprehensive, cloud-based IT solutions that foster competitiveness in the green energy sector. Our advanced software addresses the pressing challenges of the green-energy transition, adapting to the complexities introduced by the increasing reliance on renewables. As this transition unfolds, the intricacies of power production, planning, and trading become more daunting and unstable. Emphasizing process automation and maximizing the utilization of adaptable assets is essential to maintaining a competitive edge. We empower you with cutting-edge software designed to automate every aspect of the power production planning and energy trading value chain, ensuring you are well-equipped for the future of energy. Additionally, our solutions are tailored to adapt to the evolving demands of the energy market, offering you the agility needed to succeed.
API Access
Has API
API Access
Has API
Integrations
Catenda Hub
CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau
Integrations
Catenda Hub
CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau
Pricing Details
$275 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/energy-utilities/cloud/
Vendor Details
Company Name
Volue
Founded
2020
Country
Norway
Website
www.volue.com
Product Features
Product Features
Sustainability
Audit Management
Benchmarking
Compliance Management
Corrective Actions (CAPA)
Emissions Management
Employee Training
Energy Management
Incident Management
KPIs
Performance Metrics
Stakeholder Engagement
Supplier Management
Waste Management
