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Average Ratings 0 Ratings
Description
Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.
Description
Utilihive, a cloud-native big-data integration platform, is offered as a managed (SaaS) service.
Utilihive, the most popular Enterprise-iPaaS (iPaaS), is specifically designed for utility and energy usage scenarios.
Utilihive offers both the technical infrastructure platform (connectivity and integration, data ingestion and data lake management) and preconfigured integration content or accelerators. (connectors and data flows, orchestrations and utility data model, energy services, monitoring and reporting dashboards). This allows for faster delivery of data-driven services and simplifies operations.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Apache Kafka
CloudHub
EnergyIP
Google Cloud BigQuery
Google Cloud Pub/Sub
Itron Enterprise Meter Data Management
Microsoft Azure
Microsoft Entra ID
PostgreSQL
Integrations
Amazon Web Services (AWS)
Apache Kafka
CloudHub
EnergyIP
Google Cloud BigQuery
Google Cloud Pub/Sub
Itron Enterprise Meter Data Management
Microsoft Azure
Microsoft Entra ID
PostgreSQL
Pricing Details
$275 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/energy-utilities/cloud/
Vendor Details
Company Name
Greenbird Integration Technology
Founded
2010
Country
Norway
Website
www.greenbird.com
Product Features
Product Features
API Management
API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
iPaaS
AI / Machine Learning
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
White Label
Workflow Management