Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.
Description
SoftExpert EAM is an advanced Asset Management solution designed to enhance the performance and utilization of assets while minimizing operational costs by preventing unplanned downtimes, thus maximizing the overall value of various asset categories, such as production, facilities, transportation, and IT. This Enterprise Asset Management software empowers organizations to create thorough plans for instrument calibration alongside preventive, predictive, and corrective maintenance strategies for their equipment, leading to improved daily operational efficiency and effectiveness of technical teams. Furthermore, it provides enhanced management of equipment and facilities, boosting reliability and ensuring adherence to regulatory standards, including ISO 50001, ISO 55000, and ISO 17025, as well as other legal and industry-specific regulations, all while promoting energy efficiency and contributing to sustainability efforts. By integrating these functions, SoftExpert EAM not only streamlines operations but also supports organizations in achieving their long-term strategic goals.
API Access
Has API
API Access
Has API
Integrations
CloudHub
Salesforce
Salesforce Data 360
Slack
SoftExpert Suite
Tableau
Integrations
CloudHub
Salesforce
Salesforce Data 360
Slack
SoftExpert Suite
Tableau
Pricing Details
$275 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/energy-utilities/cloud/
Vendor Details
Company Name
SoftExpert
Founded
1995
Country
Brazil
Website
www.softexpert.com
Product Features
Product Features
Fixed Asset Management
Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management