Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.
Description
Introducing a Change & Release Management Tool designed specifically for Salesforce Administrators, Snapshot offers visually engaging tools to seamlessly deploy metadata assets from both sandbox environments and Salesforce DX projects to production accounts. With over 40 detailed reports, it meticulously documents all facets of your Salesforce account, including unused assets, intricate relationships, disaster recovery strategies, data security measures, and adherence to corporate compliance standards. By utilizing Snapshot, Salesforce professionals can set aside concerns about code, as this robust platform empowers them to navigate complex organizations with intuitive drag-and-drop functionality. The ability to visualize and simplify operations, enhance security and compliance, and reduce the overall cost of organization ownership has never been more accessible. Metazoa Snapshot stands out as the most comprehensive toolkit in the industry for managing orgs, addressing technical debt, and providing a multitude of additional features that streamline administrative tasks. Whether you're looking to optimize performance or ensure regulatory compliance, Snapshot delivers exceptional solutions for all your Salesforce management needs.
API Access
Has API
API Access
Has API
Integrations
Salesforce
CloudHub
LodgIQ
Salesforce Data 360
Slack
Tableau
Integrations
Salesforce
CloudHub
LodgIQ
Salesforce Data 360
Slack
Tableau
Pricing Details
$275 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/energy-utilities/cloud/
Vendor Details
Company Name
Metazoa
Founded
2018
Country
United States
Website
www.metazoa.com
Product Features
Product Features
Change Management
Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management
Continuous Integration
Build Log
Change Management
Configuration Management
Continuous Delivery
Continuous Deployment
Debugging
Permission Management
Quality Assurance Management
Testing Management