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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

With our mobile clienteling solution, retail associates can engage with customers while they are in-store, seamlessly transition to online sales, and earn additional commissions. This results in a more tailored shopping experience for customers, while retailers benefit from improved online conversion rates, higher average order values, and reduced return rates. Salesfloor stands out as an award-winning platform that integrates clienteling, virtual selling, and mobile point-of-sale capabilities. Retail associates leverage Salesfloor to provide personalized and convenient interactions for customers through various channels, including live chat, video calls, emails, and SMS. Customers can reach out to a nearby store associate in real-time using these methods, as well as through appointment requests for virtual or in-person consultations. Associates can facilitate sales across multiple platforms, ensuring that each sale is properly credited to the corresponding associate or store. By empowering associates to cater to customers in a personalized manner across all channels, retailers can cultivate deeper and more meaningful customer relationships that enhance loyalty and satisfaction. This innovative approach not only boosts sales but also enriches the overall customer experience.

Description

Comerzzia serves as a versatile commerce platform designed to enhance the shopping experiences of retailers by providing a consistent and seamless interaction across various customer touchpoints, ultimately leading to increased engagement and higher sales figures. Catering to both food and non-food retailers, it is tailored to support cloud, mobile, social, and Internet of Things (IoT) functionalities that align with the diverse lifestyles of consumers. The platform's complete integration with the Order Management System (OMS) allows for a flexible and uninterrupted shopping journey across different channels. Additionally, it features Customer Relationship Management (CRM) capabilities linked to the Point of Sale (POS), facilitating personalized shopping interactions, cross-selling, assisted purchasing, and clienteling. A centralized process manager oversees the flow of information from the main office, ensuring all customer, product, and sales data is synchronized and readily accessible across various on and offline sales points. This comprehensive approach not only improves efficiency but also enhances the overall customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Canopy
ChannelAdvisor
Flipdish
Oracle Cloud Infrastructure
Radial
SAP Cloud Platform
SAP Customer Data Cloud
Salesforce Agentforce Commerce
SendGrid
Shopify
Stylitics
Twilio
Workspace ONE
Zebra SmartCount

Integrations

Canopy
ChannelAdvisor
Flipdish
Oracle Cloud Infrastructure
Radial
SAP Cloud Platform
SAP Customer Data Cloud
Salesforce Agentforce Commerce
SendGrid
Shopify
Stylitics
Twilio
Workspace ONE
Zebra SmartCount

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Salesfloor

Founded

2013

Country

United States

Website

salesfloor.net

Vendor Details

Company Name

comerzzia

Founded

2010

Country

Spain

Website

www.comerzzia.com/portal/

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Product Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Alternatives

Alternatives