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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Sales Dialer is a powerful web-based application designed to streamline both incoming and outgoing calls. It enhances the entire sales cycle, from lead qualification to follow-up, making it more efficient and productive. Inbound calls can be received and are automatically directed to the designated representatives or other team members working on the same project. Users have the ability to record and review sales calls, which aids in training, improves compliance, and ensures quality assurance. By utilizing our cloud dialer, businesses can increase their contact rates by using the same local area code as the country, leading to more successful connections. Additionally, team leaders can monitor their sales agents’ call performance and make informed decisions backed by comprehensive sales data from detailed reports. You can also capture leads directly from your website through our web-to-lead feature, ensuring that no sales opportunities slip through the cracks. This functionality ensures that every potential prospect is engaged, maximizing your sales potential.

Description

Total Call Center Management Solutions® is an international leader in providing Customer Interaction Management Solutions, utilizing Computer Telephony Integration and CRM Packages to enhance business efficiency across various products and services. Our offerings encompass comprehensive systems for VoIP Call Centers, Automatic Dialers, and various Call Processing Products, facilitating both Inbound and Outbound telephone communications. We specialize in the seamless integration of computer telephony with hardware and software applications, including Interactive Voice Response and Interactive Information Systems, while also offering software customization, consulting, and customer relationship management solutions. By implementing TCMS call center solutions, businesses, institutions, and organizations can optimize their operational efficiency and significantly reduce overhead costs through improved customer interaction responsiveness and competitiveness. Designed with user-friendliness in mind, TCMS Call Center Products deliver robust and adaptable call automation solutions tailored to meet diverse needs. Our commitment to innovation ensures that clients remain at the forefront of customer service excellence.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$70 per user per month
Free Trial
Free Version

Pricing Details

$195.00/one-time
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sales Dialer

Website

salesdialers.net

Vendor Details

Company Name

Total Call Center Management Solutions

Country

United States

Website

www.tctecno.com

Product Features

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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