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Description
Create custom on-premise AI solutions with Sahara knowledge agents that not only reduce expenses but also foster growth and uncover new business possibilities. By enhancing productivity through automation of workflows, predictive analytics, tailored user experiences, optimization of resources, and improvements in supply chain management, organizations can significantly benefit. Engage with Sahara data, a secure, open-access, and privacy-conscious platform designed for high-value datasets and services that facilitate AI training. This business transcends basic conversational functions by autonomously evaluating both external and internal proprietary data, providing dependable decision-making tailored to unique requirements. Moreover, whether deployed as a decentralized solution or on-premise, the platform integrates an intelligent AI framework with a human-in-the-loop strategy, ensuring a privacy-respecting approach to delivering invaluable data for your AI initiatives while adapting to evolving business landscapes.
Description
The Webex AI Agent offers engaging, lifelike interactions through advanced conversational intelligence, enhancing customer experience across both voice and digital platforms while enabling proactive self-service. By comprehending individual requirements, retaining user history, and adapting to preferences in real time, it ensures a tailored experience for each user. The platform simplifies the creation and implementation of AI agents, allowing for the development of either fully autonomous agents capable of natural dialogues or scripted agents that provide predetermined responses. These AI-driven agents are equipped to manage intricate inquiries by seamlessly integrating with back-office systems to resolve customer concerns comprehensively. Additionally, they can be utilized across multiple communication channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, thus offering round-the-clock assistance. When the situation demands, a smooth transition to human agents is possible, with complete context transfer to maintain service continuity. Supporting more than ten languages, the AI Agent effectively breaks down language barriers while enhancing the scalability of customer interactions, ultimately leading to greater satisfaction and efficiency. Furthermore, businesses can leverage analytics from these interactions to continually refine their service delivery.
API Access
Has API
API Access
Has API
Integrations
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Webex Contact Center
WhatsApp
Integrations
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Webex Contact Center
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sahara AI
Founded
2023
Country
United States
Website
saharalabs.ai/business
Vendor Details
Company Name
Webex
Founded
1995
Country
United States
Website
www.webex.ai/ai-agent.html
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)