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Description
The STAR Service Manager is a comprehensive management system designed for handling parts, service, and repairs in various sectors such as automotive, RV, motorcycle, power sports, marine, aviation, and transmission repair. Canadian users benefit from the software's GST and PST tax calculation features. Additionally, the package includes training, installation, and unlimited technical support, ensuring users are well-equipped to utilize the system effectively. Each installation comes with a dedicated account manager who is available to help with any support requirements. When reaching out for assistance via the toll-free support line, you can expect an average response time of just 22 seconds from your assigned account manager, eliminating the need for emails, voicemails, or waiting for callbacks. This streamlined support approach enhances user experience and efficiency.
Description
ServiceNomad is a specialized operating system tailored for RV repair companies, crafted to meet the demands of mobile technicians and shop managers who are frequently on the go.
In the world of RV repair, missing a call can result in lost opportunities for business. Whether you're on a rooftop, underneath a vehicle, or tackling a sophisticated troubleshooting task, it's often challenging to pause, take a call, and gather all necessary information. ServiceNomad addresses this issue effectively.
Essentially, ServiceNomad functions as a virtual front desk that not only answers calls but also understands the nuances of RV service, guiding customers through a well-defined intake process. It collects essential information such as the type of unit, the nature of the problem, the location, access instructions, and warranty details, and then it directly schedules the appointment in your calendar.
Beyond this initial phase, it continues to oversee the entire job lifecycle—sending follow-up messages, keeping customers updated, soliciting reviews once the work is done, and even crafting responses to those reviews in a manner consistent with your brand voice. Additionally, this comprehensive system ultimately enhances customer satisfaction and streamlines operations for RV repair businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Apple Calendar
No
Canva
No
Facebook Messenger
No
Google Workspace
No
HubSpot CRM
No
Instagram
No
Jobber
No
Jotform
No
Leadpages
No
LinkedIn
No
Integrations
Apple Calendar
Yes
Canva
Yes
Facebook Messenger
Yes
Google Workspace
Yes
HubSpot CRM
Yes
Instagram
Yes
Jobber
Yes
Jotform
Yes
Leadpages
Yes
LinkedIn
Yes
Pricing Details
$29 per month
Free Trial
No
Free Version
No
Pricing Details
$397 per month per location
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DCS Software
Country
United States
Website
star-service-mgr.biz/Home.aspx
Vendor Details
Company Name
ServiceNomad
Founded
2026
Country
United States
Website
www.servicenomad.ai/
Product Features
Auto Body
Accounting Management
Yes
Billing & Invoicing
No
Customer Database
Yes
Inventory Control
Yes
Labor Rates
No
Maintenance Scheduling
No
Parts Management
Yes
Payroll Management
No
Quotes / Estimates
Yes
Scheduling
No
Service History
Yes
VIN Decoder
No
Vehicle Tracking
No
Work Order Management
Yes
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
No
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
No
Work Order Management
Yes
Product Features
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
No
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
No
Vehicle Tracking
No
Work Order Management
Yes
