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Average Ratings 0 Ratings

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ease
features
design
support

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Description

SOFTSWISS Casino Platform SOFTSWISS Casino Platform is a full-stack iGaming management platform designed for online casino operators launching, managing, and scaling their businesses across regulated markets. Trusted by 300+ operator brands, it combines core casino operations within a single integrated infrastructure. Built for regulated markets, the platform covers player account management, payments, CRM, bonus management, fraud detection, compliance, reporting, and analytics, giving operators centralised control over day-to-day casino operations. Player engagement tools are integrated directly into the platform and connected to live player data, enabling operators to manage bonuses, communications, retention activities, and player journeys within the same ecosystem. The platform operates on ISO 27001-certified infrastructure and maintains 99.99% uptime across 14 years in production. Its scalable architecture is designed to support growing projects as well as established operators managing complex, high-volume casino operations.

Description

Smart Alerts serves as an operational intelligence platform in real-time, specifically tailored for iGaming operators. It provides immediate and actionable updates regarding essential incidents such as unsuccessful deposits, malfunctioning sign-up processes, significant player activity, major wins, withdrawals, and domain blacklisting. Users can customize alerts based on key performance indicators (KPIs), and notifications are sent straight to your team via platforms like Telegram, with integration for Slack and Teams coming soon. The User Management Portal allows for quick configuration and grants operators complete authority over alert parameters, communication methods, and brand-specific settings. By identifying problems as they arise, Smart Alerts empowers casino and sportsbook teams to minimize downtime, safeguard revenue, maintain compliance, and enhance the player experience—all without the need for additional staffing. This solution ultimately streamlines operations and ensures that teams can focus on delivering exceptional service to their customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$990
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SOFTSWISS

Founded

2009

Country

Malta

Website

www.softswiss.com/casino-platform/

Vendor Details

Company Name

Smart Alerts

Founded

2024

Country

Malta

Website

smartalerts.io

Product Features

Product Features

Alternatives

Alternatives