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Average Ratings 0 Ratings
Description
SMP 365 AI-Assisted ICAM is a cutting-edge solution integrated within Microsoft 365 and SharePoint that streamlines incident management and investigation processes for organizations, enabling them to effectively document incidents, perform organized inquiries, pinpoint contributing factors and root causes, execute corrective measures, and create professional reports on investigations.
Notable Features Include:
• Comprehensive incident notification and management
• AI-enhanced ICAM investigations
• 5 Whys analytical approach
• PEEPO analysis methodology
• Efficient evidence and image handling
• Collection of witness statements and interviews
• Management of corrective actions
• Detailed executive investigation reports
• Streamlined approval workflows
• Automated email notifications and alerts
• Real-time analytics and dashboards
• Seamless integration with Microsoft 365 and SharePoint
• Mobile-accessible interface
• User-friendly options for light mode and dark mode
Advantages of this solution encompass a significant reduction in the time spent on investigation administration, standardization of investigative procedures, enhancement of the quality of incident reporting, and support for compliance with governance standards, ultimately fostering a more efficient and accountable organizational environment. Additionally, the integration with existing Microsoft tools ensures a familiar user experience, making it easier for teams to adapt and leverage the platform effectively.
Description
TierZero Production Agents actively monitor incidents, manage alerts, and autonomously resolve production issues, enabling your engineering teams to release updates more swiftly. When an incident occurs, TierZero immediately engages, conducting a thorough investigation that spans your entire stack, including logs, traces, metrics, deployments, code alterations, and historical incidents. Unlike conventional AI SRE tools that merely handle triage, Production Agents encompass the entire post-merge process, which includes investigation, remediation, support Q&A, and proactive discovery. The Context Engine from TierZero integrates signals from code, infrastructure, discussions, and documentation into a dynamic knowledge graph that evolves and improves with each resolved issue. Installation within your environment can be accomplished in less than an hour, and every AI-driven investigation is fully auditable. This solution is specifically designed for highly regulated industries, such as fintech, healthcare, and cryptocurrency, where maintaining security is imperative. Furthermore, with its continuous learning capabilities, TierZero not only addresses current incidents but also anticipates potential future challenges.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Buildkite
Discord
FireHydrant
GitLab
Google Cloud Monitoring
Grafana Cloud
Honeycomb
Jira
LangSmith
Langfuse
Integrations
Buildkite
Discord
FireHydrant
GitLab
Google Cloud Monitoring
Grafana Cloud
Honeycomb
Jira
LangSmith
Langfuse
Pricing Details
$999 per user per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SMP 365 SAAS
Founded
2024
Country
Australia
Website
www.smp365.com
Vendor Details
Company Name
TierZero
Founded
2024
Country
United States
Website
tierzero.ai
Product Features
EHS Management
Audit Management
Corrective / Preventive Actions
Environmental Management
Environmental Risk Assessment
Forms Management
Incident Management
Industrial Safety Management
Injury Reporting
Inspection Management
MSDS
OSHA Recordkeeping
Occupational Health Management
Safety Risk Assessment
Training Management
Waste Management
Safety Management
Audit Management
Corrective / Preventive Actions
Incident Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management