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support

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Description

Brightly SmartGov™, simplifies permitting and licensing with a public portal that brings together permit application, public notices and maps. It also allows for online payments and other information in one place. Our browser-based solution allows your organization to manage planning, permitting and licensing, inspections, code enforcement, and more in one system. Automated, mobile-enabled technology makes it easier for citizens and businesses to access the system. SmartGov, our cloud-based, mobile-friendly software, can help you increase revenue and manage licensing, code enforcement, and other matters. You can capitalize on new development opportunities, help grow, and provide a seamless experience for citizens, contractors, and businesses. A web-based portal promotes transparency and self-service, and ensures code enforcement and compliance.

Description

When issues arise within your community, residents anticipate a swift solution. With iMSEnforce, the responsibility of reporting problems is entrusted to the citizens, empowering them to play an essential role in addressing violations as they occur. For Code Enforcement personnel, our platform provides the capability to swiftly capture and record violations right at the scene. Rather than waiting to return to the office to document confirmed issues, iMSEnforce enables officers to handle all reporting directly from their location. Officers can conveniently access their task lists, check their daily agendas, and devise an efficient route that guides them through their inspections. By utilizing the latest mobile technology, officers can initiate cases on-site and easily attach photos and notes, whether they are in the field or back at the office. This streamlined process not only enhances efficiency but also fosters a collaborative relationship between citizens and enforcement agencies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Contact us for pricing information.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Brightly (formerly Dude Solutions)

Founded

1999

Country

United States

Website

www.brightlysoftware.com/products/smart-gov

Vendor Details

Company Name

Intuitive Municipal Solutions

Founded

2016

Country

United States

Website

www.ims16.com

Product Features

Code Enforcement

Case Management Yes 
Code Maintenance Yes 
Document Management Yes 
Fee Maintenance Yes 
GIS Yes 
Inspection Management Yes 
Letter Generation No 
Photo Management No 
Planning & Zoning Yes 
Violation History Yes 
Weed Abatement Control No 

Government

Budgeting & Forecasting No 
Code Enforcement Yes 
Compliance Management Yes 
Fixed Asset Management No 
Inventory Management No 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment Yes 
Utility Billing No 
Work Order Management No 

Inspection

Appointment Management Yes 
Customer Database Yes 
Dispatch Management No 
Equipment Tracking Yes 
Photos In Reports Yes 
Print on Site Yes 
Report Templates Yes 
Speech Recognition Yes 
Subcontractor Management Yes 

Permit

Automated Routing No 
Building Permits No 
Business License No 
Code Enforcement No 
Customer Portal No 
Expiration Date Tracking No 
Inspection Management No 
Mobile Access No 
Online Applications No 
Online Payments No 
Parking Permits No 
Renewal Management No 

Product Features

Code Enforcement

Case Management No 
Code Maintenance No 
Document Management No 
Fee Maintenance No 
GIS No 
Inspection Management No 
Letter Generation No 
Photo Management No 
Planning & Zoning No 
Violation History No 
Weed Abatement Control No 

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