Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

SIP3 offers a comprehensive solution for the real-time oversight, analysis, and resolution of network performance issues, even under heavy traffic conditions. Enhance your customers' experience by providing flawless communication services regardless of your business's scale, as a positive customer experience significantly boosts your chances of achieving success. Keep an eye on live calls and address any issues promptly, ensuring you fulfill customer demands with immediate insights. With SIP3, you can expand your operations without compromising your data integrity, receiving critical information instantly regardless of your organization’s size. Maintain your focus and productivity through a streamlined, user-friendly interface that simplifies your tasks. The SIP3 OpenAPI allows for effortless integration with external platforms and solutions, ensuring that you remain at the forefront of your business while actively monitoring your VoIP network in real-time. Identify and rectify network issues before they escalate into service interruptions, safeguarding your operations. Additionally, track the essential KPIs that are vital for your business's growth, all while conserving your valuable time and resources. This innovative approach not only enhances efficiency but also positions your company for sustained success.

Description

See exactly who's calling, who's answering, and how your phone system is performing — without wrestling with raw CDRs or clunky built-in tools. VoIP Detective turns the call data from Cisco CallManager (CUCM), Cisco CUBE, Webex Calling, and Microsoft Teams into clear, searchable reports that anyone on your team can use. Because it installs as a virtual machine inside your own environment, your call records stay on your infrastructure — nothing is shipped off to a vendor cloud. Most teams have it deployed and pulling reports within half an hour. Managers can run their own team and call-activity reports without help from IT, while administrators get the depth they need: inbound, outbound, and hunt-group reporting (including who answered and which calls were abandoned), busy-hour analysis for staffing, network-quality troubleshooting by jitter, latency, and packet loss, gateway capacity planning, and endpoint utilization to reclaim unused licenses. The free Lite edition never expires and places no limit on users or devices. VoIP Detective Pro unlocks unlimited data retention, scheduled report delivery, emergency-call alerts, GDPR phone-number masking, CUBE analytics, and a live UCCX wallboard — all at a single flat yearly rate that doesn't change with the size of your deployment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cisco Unified Border Element (CUBE)
Cisco Unified Communications Manager
Cisco Unified Contact Center
Cisco Unity Connection
Cisco Webex Calling
Microsoft Teams

Integrations

Cisco Unified Border Element (CUBE)
Cisco Unified Communications Manager
Cisco Unified Contact Center
Cisco Unity Connection
Cisco Webex Calling
Microsoft Teams

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SIP3

Country

United States

Website

sip3.io

Vendor Details

Company Name

VoIP Detective

Founded

2019

Country

United States

Website

www.voipdetective.com

Product Features

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Product Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Alternatives

SQmediator Reviews

SQmediator

Telchemy

Alternatives

Expo XT UC Analytics Reviews

Expo XT UC Analytics

Metropolis Technologies
SolarWinds VNQM Reviews

SolarWinds VNQM

SolarWinds
SolarWinds VNQM Reviews

SolarWinds VNQM

SolarWinds